Procurement Summary
Country: United Kingdom
Summary: R/Wp - 25/26 - Patient/Citizen Communication & Engagement Solutions
Deadline: 31 Jul 2025
Other Information
Notice Type: Tender
TOT Ref.No.: 121283116
Document Ref. No.: W189676
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
Purchaser's Detail
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Login to see detailsTender Details
To ensure that the proper tools are in place to provide consistent Patient/Citizen Communication and Engagement Solutions by the Supplier. This will reduce the number of patients who miss appointments and put patients in control with technology as a key step towards tackling the elective care backlog. The contract is expected to facilitate the provision of digital and hybrid patient communication services, including SMS reminders, a patient engagement portal, hybrid mail, chatbot, and appointment management tools, integrated with the EPIC EPR system.
CPV classifications: 48814200 - Patient-administration system72000000 - IT services: consulting, software development, Internet and support
Documents
Tender Notice