Rfq-Customer Relationship Management (Crm) Platform Tender, Canada - 24729472

Procurement Summary

Country : Canada

Summary : Rfq-Customer Relationship Management (Crm) Platform

Deadline : 30 Jun 2023

Other Information

Notice Type : Tender

TOT Ref.No.: 24729472

Document Ref. No. : 454168

Competition : ICB

Financier : Self Financed

Purchaser Ownership : -

Tender Value : Refer Document

Purchaser's Detail

Purchaser : MINISTRY OF CITIZENS SERVICES
Victoria, British Columbia (Canada)
Phone:1 (250) 415-0340
Canada
Email :stephen.gidden@gov.bc.ca
URL :http://www.gov.bc.ca/citz/

Tender Details

Information Technology Services for More Information Contact: Gidden, Stephen Director, Enterprise Architecture Ministry of Citizens\` Services Aspb 4000 Seymour Pl Victoria, British Columbia V8w 9V1 Phone: 1 (250) 415-0340 Fax: Email: Stephen.Gidden@Gov.Bc.Ca Customer Relationship Management (Crm) Refers to Practices, Strategies and Technologies that Organizations - Both in the Private and Public Sector - Can Use to Manage, Analyze and Document Their Interactions with Customers, Stakeholders and Clients Throughout the Lifecycle of a Particular Service, with the Goal of Improving Service Relationships. the Province is Looking for Crm Platforms that Are Able to Seamlessly Manage the Diverse Set of Government-To-Citizen, or Government-To-Organization, Interactions that Comprise the Citizen Lifecycle Leveraging Multi-Channel Delivery to Support Integrated Service Delivery, Both Internal and External to Government. for the Province, the Goal of Implementing a Crm Platform will be to Help the Province Stay Connected with Its Citizens, Businesses and Organizations by Streamlining Business Processes, Improving Service Delivery, and Increasing Citizen Engagement Ministry of Citizens\` Services

Expires Date : 06.30.2023

Documents

 Tender Notice