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MINISTRY OF CITIZENS SERVICES has floated a tender for Rfq-Customer Relationship Management (Crm) Platform. The project location is Canada and the tender is closing on 30 Jun 2023. The tender notice number is 454168, while the TOT Ref Number is 24729472. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.
Procurement Summary
Country : Canada
Summary : Rfq-Customer Relationship Management (Crm) Platform
Deadline : 30 Jun 2023
Other Information
Notice Type : Tender
TOT Ref.No.: 24729472
Document Ref. No. : 454168
Financier : Self Financed
Purchaser Ownership : -
Tender Value : Refer Document
Purchaser's Detail
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Login to see detailsTender Details
Information Technology Services for More Information Contact: Gidden, Stephen Director, Enterprise Architecture Ministry of Citizens\` Services Aspb 4000 Seymour Pl Victoria, British Columbia V8w 9V1 Phone: 1 (250) 415-0340 Fax: Email: Stephen.Gidden@Gov.Bc.Ca Customer Relationship Management (Crm) Refers to Practices, Strategies and Technologies that Organizations - Both in the Private and Public Sector - Can Use to Manage, Analyze and Document Their Interactions with Customers, Stakeholders and Clients Throughout the Lifecycle of a Particular Service, with the Goal of Improving Service Relationships. the Province is Looking for Crm Platforms that Are Able to Seamlessly Manage the Diverse Set of Government-To-Citizen, or Government-To-Organization, Interactions that Comprise the Citizen Lifecycle Leveraging Multi-Channel Delivery to Support Integrated Service Delivery, Both Internal and External to Government. for the Province, the Goal of Implementing a Crm Platform will be to Help the Province Stay Connected with Its Citizens, Businesses and Organizations by Streamlining Business Processes, Improving Service Delivery, and Increasing Citizen Engagement Ministry of Citizens\` Services
Expires Date : 06.30.2023
Documents
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