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DGE - DEPARTMENT OF GOVERNMENT ENABLEMENT has floated a tender for Rfq-contact Centre Outsource Services. The project location is UAE and the tender is closing on 01 May 2025. The tender notice number is 6549589-3, while the TOT Ref Number is 117881621. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.
Procurement Summary
Country : UAE
Summary : Rfq-contact Centre Outsource Services
Deadline : 01 May 2025
Other Information
Notice Type : Tender
TOT Ref.No.: 117881621
Document Ref. No. : 6549589-3
Financier : Self Financed
Purchaser Ownership : Public
Tender Value : Refer Document
Purchaser's Detail
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Login to see detailsTender Details
Formerly known as ADSSSA, ADSIC, and ADDA, TAMM represents over a decade of expertise in shaping and stewarding digital excellence in Abu Dhabi. As the enabler, supporter, and delivery partner of Abu Dhabi-s digital government ecosystem, TAMM plays a pivotal role in fostering a government that is proactive, personalized, collaborative, and secure. We drive digital leadership across government entities through innovation programs, enterprise platforms, and strategic local and international partnerships—accelerating Abu Dhabi's transformation into a world-class digital government. TAMM is responsible for developing and implementing strategies, policies, standards, and enterprise architecture frameworks that uplift government performance and efficiency. We deliver integrated digital services, platforms, and channels while enabling applied intelligence, shared government services, and cybersecurity capabilities. In support of this vision, this RFP entails outsourcing the contact center operations for TAMM, ensuring seamless, scalable, and citizen-centric support services. The objective is to engage with a partner that can help us elevate the customer experience, support growing service...
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