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UNITED NATIONS HIGH COMMISSIONER FOR REFUGEES (UNHCR) has floated a tender for Request for Quotation for the Provision of Telemarketing Outbound Services for the Unhcr Private Sector Partnerships in Malaysia. The project location is Malaysia and the tender is closing on 18 Jun 2025. The tender notice number is RFQ/25/012/RBAP/PSP, while the TOT Ref Number is 120396221. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.
Procurement Summary
Country : Malaysia
Summary : Request for Quotation for the Provision of Telemarketing Outbound Services for the Unhcr Private Sector Partnerships in Malaysia
Deadline : 18 Jun 2025
Other Information
Notice Type : Tender
TOT Ref.No.: 120396221
Document Ref. No. : RFQ/25/012/RBAP/PSP
Financier : United Nations High Commissioner for Refugees (UNHCR)
Purchaser Ownership : Public
Tender Value : Refer Document
Purchaser's Detail
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Login to see detailsTender Details
UNHCR Malaysia is soliciting firms with expertise in outbound telemarketing for special fundraising campaigns ("Project") in Malaysia to provide high-quality: Lead generation and telemarketing services for contacting the leads from Vendor to appeal to become UNHCR regular giving donors, Telemarketingservices for the UNHCR lapsed donors, who stopped donating more than 12 months ago, in converting them to become UNHCR regular giving donors, and Telemarketing services for special appeal campaigns focusing on acquiring one-time donations from UNHCR active donors, who have been donating equal toor within 12 months. The firm selected ("Vendor") must have the ability to provide the full range of services under section 2 in this Term of Reference (Annex A) to deliver output enhancing a significant increase in donation revenue. The vendor must prepare, carry out, and transfer all records toUNHCR in absolute confidentiality, taking care of data privacy in a professional manner according to the local laws and regulations, as well as compliance with the UNHCR policy. To achieve cost efficiency whilst ensuring receiving outstanding quality of the services, UNHCR is seeking to enter into aFrame Agreement (FA) for an initial planned period of twelve (12) months starting from the effective contract date. The FA may be extended based on the Vendor's satisfactory performance, achievement of key deliverables, and UNHCR's operational requirements for an additional 12 months soin...
Publish Date: 02-Jun-2025
UN Orgnization: United Nations High Commissioner for Refugees (UNHCR)
Type of Notice: Request for quotation
Documents
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