Home » Tenders » Asia » Philippines » Tender 138079153

Request for Quotation for the Provision of Cloud Tender - 138079153

The UNITED NATIONS HIGH COMMISSIONER FOR REFUGEES (UNHCR) has issued a Tender notice for the procurement of a Request for Quotation for the Provision of Cloud Contact Center for the Private Sector Partnerships of United Nations High Commissioner for Refugees Philippines in the Philippines. This Tender notice was published on 19 Mar 2026 and is scheduled to close on 10 Apr 2026, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 138079153, while the tender notice number is RFQ/26/007/RBAP/PSP and Registering on the platform.

Procurement Summary

Country: Philippines

Summary: Request for Quotation for the Provision of Cloud Contact Center for the Private Sector Partnerships of United Nations High Commissioner for Refugees Philippines

Deadline: 10 Apr 2026

Posting Date: 19 Mar 2026

Other Information

Notice Type: Tender

TOT Ref.No.: 138079153

Document Ref. No.: RFQ/26/007/RBAP/PSP

Competition: ICB

Financier: United Nations High Commissioner for Refugees (UNHCR)

Purchaser Ownership: Public

Tender Value: Refer Document

Purchaser's Detail

Name: Login to see tender_details

Address: Login to see tender_details

Email: Login to see tender_details

Tender Details

UNHCR Philippines seeks a qualified vendor to provide a Cloud Contact Centre System that will support telemarketing and donor engagement activities of the PSP unit.The system will enable PSP Philippines to conduct outbound telemarketing campaigns and inbound donor support calls to strengthen donor acquisition, donor stewardship, and emergency fundraising efforts.The cloud contact centre must provide a secure, scalable, and easy to operate platform that allows UNHCR to manage donor communications independently while maintaining full control over donor data. The solution must support integration with CRM platforms, reporting capabilities, and telemarketing automation functions to improve operational efficiency and fundraising performance. Project duration: The frame agreement will be for one year with the possibility of extension for an additional one year (1+1) subject to satisfactory performance. Tentative start date is 1 May 2026.UNHCR PSP Philippines may appoint a back-up supplier, this would only be activated in case the main supplier fails to perform or have capacity issues. Find attached in Annex A additional information about the services required (TOR).
Publish Date: 18-Mar-2026 UN Orgnization: United Nations High Commissioner for Refugees (UNHCR) Type of Notice: Request for quotation

Documents

Tender Notice

Corresponding Contract Award Notice

No Contract Award Notice found for this tender. Please try using the Contract Award Search Page.

Browse More

All Tenders From Philippines

All Tenders From Asia

Procurement Documents for Philippines

Access a comprehensive library of standard procurement documents specific to Philippines. Here, you'll find all the essential forms, guidelines, and templates required for tender applications and submissions in Philippines

Explore Procurement Documents for Philippines

Want To Bid in This Tender?

Get Local Agent Support in Philippines and 60 More Countries.

View All The Services

View Tenders By