Request for Proposal (Rfp) No. 25023 Countywide Voip Migration Tender, USA - 116332544

Procurement Summary

Country : USA

Summary : Request for Proposal (Rfp) No. 25023 Countywide Voip Migration

Deadline : 08 Apr 2025

Other Information

Notice Type : Tender

TOT Ref.No.: 116332544

Document Ref. No. :

Financier : Self Financed

Purchaser Ownership : Public

Tender Value : Refer Document

Purchaser's Detail

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Tender Details

The County of San Joaquin (“County”) is soliciting proposals from qualified vendors for a Microsoft Teams based, cloud-hosted, Voice over Internet Protocol (VoIP) unified communications and contact center solution for the County.The County is seeking to replace the existing communications system with a new, cloud-hosted, Voice over Internet Protocol (VoIP) system utilizing Microsoft Teams that provides a reliable, secure, scalable, and enterprise-wide communications platform designed to meet our business needs today and in the future. The solution must support, among other things, centralized administration, inter-site dialing (5 digit) and directory services, advanced PBx features, inter-site voice and fax mail with unified messaging, inbound call center functionality, in-house conferencing for audio and video, user-aware presence, instant messaging, user mobility, site survivability, emergency services, and support for remote and office workers.The selected vendor will work with the County Information Systems Division to implement the proposed solution. This project must be completed no later than June 30, 2026.

Documents

 Tender Notice