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HELSINKI EMPLOYMENT SERVICE DEPARTMENT has floated a tender for Request for Information and Invitation to Market Dialogue: Artificial Intelligence-Assisted Interpretation Service for Foreign-Language Clients of Employment Services. The project location is Finland and the tender is closing on 10 Dec 2025. The tender notice number is T014-25, while the TOT Ref Number is 131776325. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.
Procurement Summary
Country: Finland
Summary: Request for Information and Invitation to Market Dialogue: Artificial Intelligence-Assisted Interpretation Service for Foreign-Language Clients of Employment Services
Deadline: 10 Dec 2025
Other Information
Notice Type: Tender
TOT Ref.No.: 131776325
Document Ref. No.: T014-25
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
Purchaser's Detail
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Login to see detailsTender Details
The City of Helsinki's employment service office is planning the acquisition of an artificial intelligence-assisted interpretation service and invites those interested in the purchase to register for a market dialogue regarding the preparation of the purchase. The City of Helsinki's employment service office offers employment services, e.g. for foreign-speaking customers who do not have Finnish or Swedish language skills or it is weak. Therefore, effective interpretation solutions are needed that support the communication between the client and the employee guiding the client, ensuring that foreign-speaking clients get the full benefit of the employment services. The city has valid interpretation service contracts for local and remote interpretation with the help of an interpreter. The purpose of this market dialogue is to map existing new AI solutions and service providers capable of offering multilingual interpretation services for employment services and to complement the interpretation that takes place with an interpreter. The interpretation service must be able to offer interpretation in several languages, for example Arabic, Russian, Somalia, etc. The service must use artificial intelligence to provide real-time interpretation (perhaps also translation). Service must be easy to use for both customers and service providers, and the user interface can be used on different devices (computer, smartphone, tablet, etc.). The interpreting service must be confidential and protect privacy (the data protection requirements of the City of Helsinki must be met and they you act...
Published:10/12/2025
Documents
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