Procurement Summary
Country: Finland
Summary: Request for Information - Small Procurement of an Artificial Intelligence-Based Chat Solution (Chatbot).
Deadline: 09 Jun 2026
Posting Date: 28 May 2026
Other Information
Notice Type: Tender
TOT Ref.No.: 142188221
Document Ref. No.: 616095
Competition: ICB
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
Purchaser's Detail
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Login to see detailsTender Details
With this announcement, a market survey is carried out, the purpose of which is to map and find out how the solution to be procured is expedient to implement and acquire. The purpose is also to map the existing market situation in terms of solutions. The Legal Registry Center (ORK), which operates as a procurement unit, has launched a research project, the aim of which is to map artificial intelligence-based chat solutions (chatbots) and define in what way a chat solution could support the Legal Services Agency (OPV) activities. The Legal Services Agency (OPV) plans to introduce an artificial intelligence-based chatbot (AI assistant) to the opv.fi website. The goal of the acquisition is to improve the accessibility of online services, the ability to find information and the customer experience by offering users up-to-date answers based on the contents of the websites around the clock. Chatbot especially supports answering simple questions related to the use of services and transactions. The solution does not provide legal advice and does not take a position on individual legal issues. The definitions regarding the solution and the object of the acquisition are described in more detail in the documents attached to the request for information. This market survey is carried out as part of the survey work and procurement preparation. With the help of market mapping, the aim is to find out the situation of possible ready-made solutions. The goal is especially to increase the procurement unit's understanding of the solutions on offer and to acquire information about possible...
Published: 27/05/2026 Deadline for submitting questions: 09/06/2026
Documents
Tender Notice