Procurement Summary
Country: USA
Summary: Replacement Model for VAgov
Deadline: 05 Feb 2026
Posting Date: 16 Jan 2026
Other Information
Notice Type: Tender
TOT Ref.No.: 133772176
Document Ref. No.: 36C10B26Q0131
Competition: ICB
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
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Login to see detailsTender Details
Request for Information
Replacement Model for VA.gov
Issued: January 15, 2026
Background and Scope:
The U.S. Department of Veterans Affairs (VA) is seeking information to assess industry capabilities, emerging approaches, and best practices for replacing our existing website, VA.gov, with a premier, modern, secure, and Veteran-centric digital experience. VA s goal is to provide a best-in-class online experience to our nation s Veterans, their families, and other stakeholders thru VA s central entry point for benefits, healthcare, services, and information.
The request complements Notice ID: 365357
Exploring Next-Generation Digital Identity, Authentication, and Navigation on VA.gov
VA recognizes that replacing VA.gov is not solely a technical challenge. Meaningful improvements require coordination across experience design, platform architecture, content strategy, governance, analytics, and operating models. As a result, VA must modernize in a way that:
Maintains continuity of service for millions of users.
Integrates with a diverse portfolio of legacy and emerging systems.
Operates within a regulated, highly visible federal environment.
Supports long-term scalability, adaptability, and resilience.
Offers more seamless customer experience.
Through this request, VA seeks information on solutions, technologies, and approaches that can fundamentally improve the digital experience across all benefit portfolios.
VA welcomes responses that include:
Descriptions of relevant ideas, capabilities, and approaches.
Case studies or examples from similar environments.
User journey workflows for identity proofing, sign-in, recovery, and navigation.
Known limitations, risks, and tradeoffs.
Lessons learned from past deployments.
Responses may be informal and narrative; diagrams, visuals, and workflow illustrations are encouraged (attachments such as images or separate diagram files do not count toward the page limit).
Fol...
Notice ID: 36c10b26q0131
Department/Ind. Agency: veterans affairs, department of
Sub-tier: veterans affairs, department of
Office: technology acquisition center nj (36c10b)
Product Service Code: da01 - it and telecom - business application/application development support services (labor)
NAICS Code: 541519 - Other Computer Related Services
Inactive Dates: feb 20, 2026
Inactive Policy: manual
Documents
Tender Notice