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Renewal Services Annual Support and Maintenance Tender - 143975358

The EASTERN ELECTRICITY DISTRIBUTION COMPANY, S.A. has issued a Tender notice for the procurement of a Renewal Services Annual Support and Maintenance Telephone Central Solution, Contact Center, Sbc, Wfo and 11 Edeeeste Commercial Centers in the Dominican Republic. This Tender notice was published on 25 Jun 2026 and is scheduled to close on 01 Jul 2026, with an estimated Tender value of DOP 5000000. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 143975358, while the tender notice number is EDEESTE-CCC-PEEX-2026-0002 and Registering on the platform.

Procurement Summary

Country: Dominican Republic

Summary: Renewal Services Annual Support and Maintenance Telephone Central Solution, Contact Center, Sbc, Wfo and 11 Edeeeste Commercial Centers

Deadline: 01 Jul 2026

Posting Date: 25 Jun 2026

Other Information

Notice Type: Tender

TOT Ref.No.: 143975358

Document Ref. No.: EDEESTE-CCC-PEEX-2026-0002

Competition: ICB

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: DOP 5000000

Purchaser's Detail

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Tender Details

Renewal Services Annual Support and Maintenance Telephone Central Solution, Contact Center, SBC, WFO and 11 EDEEESTE Commercial Centers
procedure: Exception Processes Phase: Presentation of offers contract: Services Publication of the call notice: 8 hours of elapsed time (06/24/2026 12:00:02(UTC-04:00) Georgetown, La Paz, Manaus, San Juan) Presentation of clarifications: 1 day to finish (06/26/2026 12:00:00(UTC-04:00) Georgetown, La Paz, Manaus, San Juan) Maximum deadline to issue Issuance of Circulars, Amendments and/or Addenda: 5 days to finish (06/30/2026 12:00:00(UTC-04:00) Georgetown, La Paz, Manaus, San John) Presentation of offers: 6 days to finish (07/01/2026 12:00:00(UTC-04:00) Georgetown, La Paz, Manaus, San Juan) Bid Opening: 6 days to finish (07/01/2026 14:00:00(UTC-04:00) Georgetown, La Paz, Manaus, San Juan) Offer Evaluation: 11 days to finish (07/06/2026 12:00:00(UTC-04:00) Georgetown, La Paz, Manaus, San Juan) Notification of Errors or Omissions of a Correctable Nature: 12 days to complete (07/07/2026 12:00:00(UTC-04:00) Georgetown, La Paz, Manaus, San Juan) Weighting and Evaluation of Corrections: 15 days to complete (07/10/2026 12:00:00(UTC-04:00) Georgetown, La Paz, Manaus, San Juan) Notification of arithmetic errors, requests for economic clarifications and requests for correction of the guarantee of seriousness of the offer: 18 days to finish (07/13/2026 12:00:00(UTC-04:00) Georgetown, La Paz, Manaus, San Juan) Acceptance of corrections of arithmetic errors and responses to questions...

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