Procurement Summary
Country: Saudi Arabia
Summary: Renewal of Mahd Academy-S Call Center Operating Services
Deadline: 17 Mar 2026
Posting Date: 12 Mar 2026
Other Information
Notice Type: Tender
TOT Ref.No.: 137616958
Document Ref. No.: PR-NP-2026015
Competition: ICB
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
Purchaser's Detail
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Tender Details
Renewal of Mahd Academy-s call center operating services
ID: 1056856 Purpose of the competition: The project aims to renew and operate the project aims to renew, operate and support the services of the call center of Mahd Academy, in order to ensure the continuity of receiving and processing beneficiary calls with high quality, and the operation of supporting systems such as the unified number 9200, the system Communications, CRM, call recording system, technical support services and monthly reports. The competition also includes providing the necessary operational and technical requirements to ensure the efficiency and effectiveness of call center operations. Competition type: direct purchase Place of implementation: Within the Kingdom region Riyadh Riyadh
Documents
Tender Notice