Renewal of 35 Licenses of Agents such as Saas that Includes Support for Freshservice... Tender

Procurement Summary

Country : Chile

Summary : Renewal of 35 Licenses of Agents such as Saas that Includes Support for Freshservice Pro Platform or its Equivalent

Deadline : 23 Jul 2025

Other Information

Notice Type : Tender

TOT Ref.No.: 122911103

Document Ref. No. : 45-57-LE25

Financier : Self Financed

Purchaser Ownership : Public

Tender Value : CLP 68000000

Purchaser's Detail

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Tender Details

The National Training and Employment Service seeks to renew the right to use freshservice software or its equivalent, such as SAAS that considers the service of 35 agents licenses and a support service for the Pro platform or its equivalent, for a period of 18 months for the platform and Give continuity to the TI table service, with the aim of providing support to requests and incidents reported by Sence's officials, as well as providing support and support to the subject of support IT with the obtaining of information from records and statistics for the declaration of the indicators of the collective performance agreement committed by the area. This renewal will also allow to conserve the internal configurations and flows that have been developed later on the platform, such as advanced forms for the management of the steps to steps to Production of internal systems and incorporation of new work spaces for the exchange table.

Products or services: management software licenses

Documents

 Tender Notice