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TORONTO TRANSIT COMMISSION - PCM CAPITAL has floated a tender for R25pn24007 - Request for Information - Interactive Voice Response System Project. The project location is Canada and the tender is closing on 25 Apr 2024. The tender notice number is R25PN24007, while the TOT Ref Number is 99410641. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.
Procurement Summary
Country : Canada
Summary : R25pn24007 - Request for Information - Interactive Voice Response System Project
Deadline : 25 Apr 2024
Other Information
Notice Type : Tender
TOT Ref.No.: 99410641
Document Ref. No. : R25PN24007
Competition : ICB
Financier : Self Financed
Purchaser Ownership : Public
Tender Value : Refer Document
Purchaser's Detail
Purchaser : TORONTO TRANSIT COMMISSION - PCM CAPITAL
Toronto, ON, CAN
Contact Information : Jonathan Cheng, 416-393-4093, jonathan.cheng@ttc.ca
Canada
Email :jonathan.cheng@ttc.ca
Tender Details
The TTC is seeking responses to this Request for Information (RFI) from suppliers who have the ability to supply a product that meets the criteria mentioned within this RFI, and/or provide insight on what alternative solutions can be offered, as applicable.The purpose of this RFI is to solicit input from subject matter experts about what IVR is and how it can be implemented at the TTC. It should identify reputable companies with the required knowledge, expertise and experience necessary to implement such a system in a large multifaceted corporation such as the TTC.Further, the RFI will assist in identifying implementation options and services available for establishing a customer friendly and accessible IVR. The information provided by the respondents will assist the TTC in the development of a scope of services for a future Request for Proposal (RFP).
Solicitation Type : RFI - Request for Information (Informal)
Reference Number : 0000267270
Location : Canada, Ontario, Toronto
Description : The TTC is seeking responses to this Request for Information (RFI) from suppliers who have the ability to supply a product that meets the criteria mentioned within this RFI, and/or provide insight on what alternative solutions can be offered, as applicable.The purpose of this RFI is to solicit input from subject matter experts about what IVR is and how it can be implemented at the TTC. It should identify reputable companies with the required knowledge, expertise and experience necessary to implement such a system in a large multifaceted corporation such as the TTC.Further, the RFI will assist in identifying implementation options and services available for establishing a customer friendly and accessible IVR. The information provided by the respondents will assist the TTC in the development of a scope of services for a future Request for Proposal (RFP).
Documents
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