Procurement Summary
Country : Poland
Summary : Purchase of Renewal of the Technical Support Service to the Commvault Backup and Recovery Cv-B-Ft Software
Deadline : 17 Jul 2025
Other Information
Notice Type : Tender
TOT Ref.No.: 121016126
Document Ref. No. : 389367-2025
Financier : Self Financed
Purchaser Ownership : Public
Tender Value : Refer Document
Purchaser's Detail
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Login to see detailsTender Details
1. The subject of the contract is the renewal of the technical support service to the Commvault Backup and Recovery CV-BR-FT software.
2. The service of technical support includes
A. the ordering party to the manufacturer's technical support portal;
b. Outpatient of service reports related to software in the form electronic in the 24/7/365 system;
C. Developing technical problems by the Contractor in Polish in the 24/7/365 system in a telephone or email form for applications with a level of validity 1 or 2;
D. The contractor's exploitation of technical problems in Polish on business days, in form telephone or by e -mail, for applications with a level of validity 3 or 4;
E. updates/amendments and new versions of the software, the Contractor will give the Employer all necessary passwords/access codes to the abovementioned updates/amendments and newer versions;
f software version, in electronic form in a way that allows the contracting authority to make such documentation, its printout, fixation and the use of the Ordering Party in the current activity;
G.dzalie for internet forums, instructional films and knowledge bases made available by the software manufacturer;
Purchase of renewal of the technical support service to the Commvault Backup and Recovery software CV-BR-FT
1.PREE ...
Document Type: Contract Notice
Reference number: Bz.26.284.2025
Contract Type: Services
DOC TITLE: Purchase of renewal of technical support for the Commvault Backup and Recovery CV-BR-FT software
Dispatch Date: 2025-06-16
Publish Date: 2025-06-17
Submission Date: 2025-07-17
Documents
Tender Notice