Purchase of the Manufacturer'S Technical Support Tender - 146123716

Procurement Summary

Country: Poland

Summary: Purchase of the Manufacturer'S Technical Support Service for Dell/Emc Servers Owned by the Ordering Party

Deadline: 05 Aug 2026

Posting Date: 29 Jul 2026

Other Information

Notice Type: Tender

TOT Ref.No.: 146123716

Document Ref. No.: 2026/BZP 00366249/01

Competition: ICB

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: Refer Document

CPV Classification

72611000 - Technical computer support services

Purchaser's Detail

Name: Login to see tender_details

Address: Login to see tender_details

Email: Login to see tender_detailsLogin to see details

Tender Details

1. The subject of the order is the purchase of the Manufacturer's technical support service for DELL/EMC servers owned by the Ordering Party. 2.The technical support service should be provided to a standard no worse than Post Standard Support (for servers included in Table No. 1 in item 1-6 and 15-17 OPZ) with the Keep Your Hard Drive option, ProSupport NBD (for servers included in Table No. 1, item 7-17 OPZ) with the Keep Your Hard Drive option for DELL/EMC servers described in Table No. 1 OPZ, including: a) the possibility reporting the problem by telephone at least 8 hours a day, 5 business days a week and sending service requests 24 hours a day via the indicated service e-mail address of the Manufacturer or the Manufacturer's authorized service, b) service response Manufacturer at the Ordering Party's premises in the event of equipment failure should take place by the next business day following the diagnosis of the problem by the Manufacturer or the Manufacturer's authorized service and the recognition that assistance at the Ordering Party's premises is necessary. necessary, c) direct, registered access to the manufacturer's technical support center 24 hours a day, enabling direct, autonomous...

Documents

 Tender Notice