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ELECTRICAL AND MECHANICAL SERVICES DEPARTMENT has floated a tender for Provision of SAP Enterprise Support Service. The project location is Hong Kong and the tender is closing on 24 Oct 2023. The tender notice number is 2BDTD23003, while the TOT Ref Number is 88594079. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.
Procurement Summary
Country : Hong Kong
Summary : Provision of SAP Enterprise Support Service
Deadline : 24 Oct 2023
Other Information
Notice Type : Tender
TOT Ref.No.: 88594079
Document Ref. No. : 2BDTD23003
Financier : Self Financed
Purchaser Ownership : Public
Tender Value : Refer Document
Purchaser's Detail
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Login to see detailsTender Details
Tenders are invited for Provision of SAP Enterprise Support Service from year 2024 to year 2025 to the Electrical and Mechanical Services Trading Fund
The scope of services covered by this tender comprises:
1. rendering Enterprise Support for all SAP ERP system components serving the Electrical and Mechanical Services Trading Fund under authorisation of the original software vendor;
2. providing related technical support resources including right of access to online resources and service granted by the original software vendor, such as SAP Notes and SAP ONE Support Launchpad portal; and
3. rendering support services in response to any potential SAP license audit.
Closing Date/Time
12:00 noon, Tuesday, 24 October 2023.
1. In case Tropical Cyclone Warning Signal No. 8 or above is hoisted, or Black Rainstorm Warning Signal or 'extreme conditions after super typhoons' announced by the Government is/are in force, for any duration between 9.00 a.m. and 12.00 noon on the tender closing date, the tender closing time will be postponed to 12.00 noon on the first working day after the Tropical Cyclone Warning Signal No. 8 is lowered, or the Black Rainstorm Warning Signal or the 'extreme conditions after super typhoons' announced by the Government has/have ceased to be in force.
2. In case of blockage of the public access to the location of the Specified Tender Box at any time between 9.00 a.m. and 12.00 noon on the tender closing date, the Government will announce extension of the tender closing time until further notice. Following removal of the blockage, the Government will announce the extended tender closing time as soon as practicable. The above announcements will be made via press releases on the website of the Information Services Department.
3. All time references are Hong Kong Time.
Documents
Procurement Documents for Hong Kong
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