Procurement Summary
Country: France
Summary: Provision of a Listening Platform for Remote Alarm (reception and Processing of Remote Alarm Calls), Administrative Management and After-sales Service Software
Deadline: 19 Oct 2026
Posting Date: 21 Sep 2026
Other Information
Notice Type: Tender
TOT Ref.No.: 149497831
Document Ref. No.: 26-90384
Competition: ICB
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
CPV Classification
79512000 - Call centre
Purchaser's Detail
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Tender Details
The framework agreement will be executed by issuing purchase orders. Services are regulated by unit prices. This consultation concerns the functional, technical and organizational requirements relating to the provision of a remote assistance listening platform (reception and processing of telealarm calls), accompanied by full access to administrative and technical management software (after-sales service). To ensure continuity of service, the platform must be fully operational by 01/25/2027. The description of the services and their technical specifications are indicated in the specific technical clauses (CCTP). Maximum amount excluding tax (over the total duration): 840, 000 euro(s)
Documents
Tender Notice
90384.pdf