Procurement Summary
Country: Ireland
Summary: Provision of Leap Card Services - Supply, Distribution, Configuration and Sales
Deadline: 23 Oct 2025
Posting Date: 22 Sep 2025
Other Information
Notice Type: Tender
TOT Ref.No.: 126743255
Document Ref. No.: 6569381
Competition: ICB
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
CPV Classification
79342000 - Marketing services
72253000 - Helpdesk and support services
72253100 - Helpdesk services
79211120 - Sales and purchases recording services
63512000 - Sale of travel tickets and package tours services
Purchaser's Detail
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Login to see detailsTender Details
The NTA aims to secure a supplier who shall supply, configure, print and issue initially four different types of personalised Leap Cards for the purposes of offering discounted or free travel fares to verified eligible cardholders. Note that each of these Cards shall require different customisations including separate branding and personalisation requirements: 1. Student Leap Card; 2. Child 16-18 Leap Card; 3. Young Adult Leap Card; and 4. Child 5-8 Leap Card. The Services include the following major elements: i. the Successful Tenderer will be responsible for the sourcing, maintenance and management of the smart card stock (MIFARE DESFire). The NTA reserves the right to independently source cards for production; ii. the Successful Tenderer will be responsible for the establishment and operation of a centralised online verification system for all applicants; iii. the Successful Tenderer will be responsible for the sale, printing, personalisation (where applicable) configuration and distribution of Leap Cards in the format prescribed by the NTA to verified eligible individuals; iv. the Successful Tenderer shall be responsible for all other activities associated with the sale and distribution of the Cards, including financial reconciliations and reporting, day-to-day operations and support, as well as ongoing maintenance and updating/upgrading of the solution; v. Replacement of lost and stolen Cards including integration to Leap Back Office to update hotlists; • Provide the requisite services including but not limited to order management, card personalisation, fulfilment and distribution, card replacement, financial management, system hosting, maintenance and support; • Services to include the establishment of an online sales platform with central issuance including personalising and issuing cards following receipt of a file of requests; • Remittance of sales and replacement receipts to NTA including associated electronic transaction data reporting and back-office arr...
Procedure : Restricted
Publication Date : 23/10/2025
Deadline : 23/10/2025 12:00:00
Documents
Tender Notice