Provision of a Fitness to Practise Emotional Support Line Tender, United Kingdom - 125405473

Procurement Summary

Country: United Kingdom

Summary: Provision of a Fitness to Practise Emotional Support Line

Deadline: 15 Oct 2025

Other Information

Notice Type: Tender

TOT Ref.No.: 125405473

Document Ref. No.: SWE10530

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: Refer Document

Purchaser's Detail

Name: Login to see tender_details

Address: Login to see tender_details

Email: Login to see tender_details

Login to see details

Tender Details

Social Work England is looking to Contract with an external Service Bidder who can support us to deliver against our objectives and achieve our ambitions by delivering an emotional support telephone line to those affected by Fitness to Practise proceedings. We require an emotional support telephone line for social workers, witnesses and complainants (those that raise Fitness to Practise concerns) and those affected by the Fitness to Practise process, that they can access by phone, and other methods, such as email or live chat/web chat 24 hours a day, 365 days a year. While the service will be open to all involved in Fitness to Practise and their family members, and some may need to use the service once or regularly, the provider will ensure that usage is appropriate and managed in a way that ensures callers don't develop a dependency upon the service and contact ends at an appropriate stage (for example 3 months after the Fitness to Practise matter has concluded).

CPV classifications: 85312300 - Guidance and counselling services85312310 - Guidance services

Documents

 Tender Notice