Provision of E-Voucher Services Tender, Iraq - 30675097

Procurement Summary

Country : Iraq

Summary : Provision of E-Voucher Services

Deadline : 26 Feb 2019

Other Information

Notice Type : Tender

TOT Ref.No.: 30675097

Document Ref. No. : MAR#EBL01-19

Competition : ICB

Financier : United States Agency for International Development (USAID)

Purchaser Ownership : -

Tender Value : Refer Document

Purchaser's Detail

Purchaser : MERCY CORPS
32 Park Street, Sarbesty Area, Erbil
Iraq
Email :tenders@mercycorps.org / iq-tendering@mercycorps.org
URL :https://www.mercycorps.org/

Tender Details

Tenders are invited for Provision of E-Voucher Services.

Provision of E-Vouchers Services and Equipment-s in All of the Iraq - Priority governorates are Anbar, Ninewa, Kirkuk and Salah al-din (including insecure areas in the west of Ninewa, west of Anbar and Hawija in Kirkuk)

2. General Conditions for Tender

Mercy Corps invites proposals for the services described and summarized in these documents, and in accordance with procedures, conditions and contract terms presented herein. Mercy Corps reserves the right to vary the quantity of work/materials specified in the Tender Package without any changes in unit price or other terms and conditions and to accept or reject any, all, or part of submitted offers.

2.1 Mercy Corps- Anti-Bribery and Anti-Corruption Statement

Mercy Corps strictly prohibits:

? Any form of bribe or kickback in relation to its activities

This prohibition includes any request from any Mercy Corps employee, consultant or agent for anything of value from any company or individual in exchange for the employee, consultant or agents taking or not taking any action related to the award of a contract or the contract once awarded. It also applies to any offer from any company or individual to provide anything of value to any Mercy Corps employee, consultant or agent in exchange for that person taking or not taking any action related to the award of the contract or the contract.

? Conflicts of interests in the awarding or management of contracts

If a company is owned by, whether directly or indirectly, in whole or in part, any Mercy Corps employee or any person who is related to a Mercy Corps employee, the company must ensure that it and the employee disclose the relationship as part of or prior to submitting the offer.

? The sharing or obtaining of confidential information

Mercy Corps prohibits its employees from sharing, and any offerors from obtaining, confidential information related to this solicitation, including information regarding Mercy Corps- price estimates, competing offerors or competing offers, etc. Any information provided to one offeror must be provided to all other offerors.

? Collusion between/among offerors

Mercy Corps requires fair and open competition for this solicitation. No two (or more) companies submitting proposals can be owned or controlled by the same individual(s). Companies submitting offers cannot share prices or other offer information or take any other action intended to pre-determine which company will win the solicitation and what price will be paid.

Violations of these prohibitions, along with all evidence of such violations, should be reported to: integrityhotline@mercycorps.org

Mercy Corps will investigate allegations fully and will take appropriate action. Any company, or individual that participates in any of the above prohibited conduct, will have its actions reported to the appropriate authorities, will be investigated fully, will have its offer rejected and/or contract terminated, and will not be eligible for future contracts with Mercy Corps. Employees participating in such conduct will have his/her employment terminated.

Violations will also be reported to Mercy Corps- donors, who may also choose to investigate and debar or suspend companies and their owners from receiving any contract that is funded in part by the donor, whether the contract is with Mercy Corps or any other entity.

2.2 Tender Basis:

? All offers shall be made in accordance with these instructions, and all documents requested should be furnished, including any required (but not limited to) supplier-specific information, technical specifications, drawings, bill of quantities, and/or delivery schedule. If any requested document is not furnished, a reason should be given for its omission in an exception sheet.

? No respondent should add, omit or change any item, term or condition herein.

? If suppliers have any additional requests and conditions, these shall be stipulated in an exception sheet.

? Each offeror may make one response only.

? Each offer shall be valid for the period of [180 days] from its date of submission

? All offers should indicate whether they include taxes, compulsory payments, levies and/or duties, including VAT, if
applicable.
? Suppliers should ensure that financial offers are devoid of calculation errors. If errors are identified during the
evaluation process, the unit price will prevail. If there is ambiguity on the unit price, the Selection Committee may
decide to disqualify the offer.
? Any requests for clarifications regarding the project that are not addressed in written documents must be presented
to Mercy Corps in writing. The answer to any question raised in writing by any offeror will be issued to that offeror. In
some cases Mercy Corps may choose to issue clarifications to all offerors. It is a condition of this tender that no
clarification shall be deemed to supersede, contradict, add to or detract from the conditions hereof, unless made in
writing as an Addendum to Tender and signed by Mercy Corps or its designated representative.
? This Tender does not obligate Mercy Corps to execute a contract nor does it commit Mercy Corps to pay any costs
incurred in the preparation and submission of proposals. Furthermore, Mercy Corps reserves the right to reject any
and all proposals, if such action is considered to be in the best interest of Mercy Corps.
2.3 Supplier Eligibility
Suppliers may not apply, and will be rejected as ineligible, if they:
? Are not registered companies
? Are bankrupt or in the process of going bankrupt
? Have been convicted of illegal/corrupt activities, and/or unprofessional conduct
? Have been guilty of grave professional misconduct
? Have not fulfilled obligations related to payment of social security and taxes
? Are guilty of serious misinterpretation in supplying information
? Are in violation of the policies outlined in Mercy Corps Anti Bribery or Anti Corruption Statement
? Supplier (or supplier-s principals) are on any list of sanctioned parties issued by; or are presently excluded or
disqualified from participation in this transaction by: The United States Government or United Nations by the United
States Government, the United Kingdom, the European Union, the United Nations, other national governments, or
public international organizations.
Additional eligibility criteria, if applicable, are stated in section 3.2 of this tender package.
2.4 Response Documents
Offerors can either utilize the response documents contained in this tender package to submit their offer or they can
submit an offer in their own format as long as it contains all the required documents and information specified by this
tender.
2.5 Acceptance of Successful Response
Documentation submitted by offerors will be verified by Mercy Corps. The winning offeror will be required to sign a
contract for the stated, agreed upon amount.
2.6 Certification Regarding Terrorism
It is Mercy Corps- policy to comply with humanitarian principles and the laws and regulations of the United States, the
European Union, the United Nations, the United Kingdom, host nations, and other applicable donors concerning
transactions with or support to individuals or entities that have engaged in fraud, waste, abuse, human trafficking,
corruption, or terrorist activity. These laws and regulations prohibit Mercy Corps from transacting with or providing
support to any individuals or entities that are the subject of government sanctions, donor rules, or laws prohibiting
transactions or support to such parties.

3.1

Contract Terms Mercy Corps intends to issue a Fixed Price Master Service Agreement to one or several company(ies) or organization(s) for period of 24 months. The successful offeror(s) shall be required to adhere to the statement of work and terms and conditions of the resulting contract. The anticipated contract is incorporated in Section 6 herein. By submitting an offer, offerors certify that they understand and agree to all of the terms and clauses contained in Section 6.


3.2 Specific Eligibility Criteria

Eligibility criteria must be met and the corresponding supporting documents listed below under “Tender Submittals” must be submitted with offers. Offerors who do not submit these documents may be disqualified from any further technical or financial evaluation.

Eligibility Criteria:

1- The offeror and sub-contractors (if any) must be legally registered and produce proof of tax payment in the country of registration.

2- The offeror has provided services in countries other than where registered (desirable)

3- The offeror must submit letter on official company/organization letterhead that service provider and sub-contractors are eligible to provide services abroad/ Iraq and will not hold Mercy Corps liable for any approvals/tax requirement/payment (in Iraq or country of registration) for services provided

4- Recognized business bank account - Mercy Corps prefers to pay via electronic transfer

Documents

 Tender Notice