Provision of Consultancy Services Tender in Dominica - 40455447

Procurement Summary

Country: Dominica

Summary: Provision of Consultancy Services for the Preparation of a Business Continuity Plan

Deadline: 28 Feb 2020

Posting Date: 19 Feb 2020

Other Information

Notice Type: Tender

TOT Ref.No.: 40455447

Document Ref. No.:

Competition: ICB

Financier:

Purchaser Ownership: -

Tender Value: Refer Document

Purchaser's Detail

Name: Login to see tender_details

Address: Login to see tender_details

Email: Login to see tender_details

Login to see details

Tender Details

Tenders are invited for Provision of Consultancy Services for the Preparation of a Business Continuity Plan.
TERMS OF REFERENCE FOR THE PREPARATION OF BUSINESS CONTINUITY PLAN FOR THE DOMINICA AGRICULTURAL INDUSTRIAL AND DEVELOPMENT BANK
SECTION I
LETTER OF INVITATION
January 22, 2020
INTERESTED FIRMS OR INDIVIDUALS
REFERENCE: PROVISION OF CONSULTANCY SERVICES FOR THE PREPARATION OF A BUSINESS CONTINUITY PLAN
The Dominica Agricultural Industrial and Development Bank (AID Bank) invites proposals for the provision of consultancy services for the preparation of its Business Continuity Plan (BCP).
The scope of the consultancy includes the assessment and analysis of various risk indicators, design and development of its Business Continuity Plan, testing, training of Management and Staff, monitoring and reporting mechanisms.
The Request for Proposal includes the following documents:
Section I - Letter of Invitation (this letter);
Section II - Information to the Consultant.
You are kindly requested to submit your proposal to the Bank, including all attachments where necessary, on or before February 28, 2020.
Sincerely
Marie-Therese Johnson
General Manager
SECTION II

INFORMATION TO THE CONSULTANT

INTRODUCTION

The Dominica Agricultural Industrial and Development Bank (AID Bank) seeks proposals from qualified

firms or individuals to assist the Bank in developing its Business Continuity Plan; to document related

policies and procedures into the Plan and to enhance the capacity of its Management and Staff in the

administration of the Plan and monitoring and reporting under the Plan.

BACKGROUND

The Dominica Agricultural Industrial and Development Bank (AID Bank) is a corporate body established in

1971 under the Dominica Agricultural Industrial and Development Bank Act, Chapter 74:03 of the Laws

of the Commonwealth of Dominica (1990 Revised Edition).

The Bank-s principal objectives as per its legal mandate are to promote and influence the economic

development of the Commonwealth of Dominica and to mobilize funds for the purpose of such

development.

The Bank-s principal place of business and registered office is located at the Corner of Charles Avenue

and Rawles Lane, Goodwill, Commonwealth of Dominica.

The authorized share capital of the AID Bank is 10, 000, 000 ordinary shares with a $5 par value. The

Bank-s audited financial statements for the year ended June 30, 2018 showed that the issued and fully

paid shares totaled 9, 594, 041 valued at $47, 970, 205. The b a n k - s s hareholders are the Government

of Dominica who owns 89.6% shares and the Dominica Social Security who owns 10.4%.

The Bank-s core business is to provide loans to the productive sectors of the economy including

agriculture, industry, tourism and services as well as mortgages and education. The Bank

also owns and operates Industrial Estates where it rents factory sheds and lots to businesses

engage in agro-processing, manufacturing, services, ICT and warehousing. Throughout its

history and in keeping with its objectives, the bank has made a significant contribution to

Dominica-s economic and social development.

AID Bank is regulated in accordance with the Financial Services Act. No. 18 of 2008, by the Financial

Services Unit (FSU) of the Ministry of Finance.

Additional information about the AID Bank is available on the bank-s website at www.aidbank.com

Page 5 of 12

OBJECTIVESAND SCOPE OF WORKS

The Bank is seeking professional services from reputable consultants to submit proposals for the design

and development of its Business Continuity Plan. The objectives, detailed scope, timelines and other

terms for the assignment are outlined in the sections below.

STAGES OBJECTIVES

I Planning

1 Initiate an on-going Business

Continuity Management Systems

(BCMS) Program

 Develop a Business Continuity Policy

 Select a Program Manager

 Select a Steering Committee

 Establish Objectives and Milestones

 Establish Response and Recovery Teams

 Design Awareness and Training Program

 Design Communication Strategies

II Risk Assessment

1 Risk Evaluation  Identify business functions essential for continued

service or production.

 Determine the events that can adversely affect the

bank, the damage that such events can cause and

the controls needed to prevent or minimize the

effects of a loss potential.

2 Business Impact Analysis  Identify the impacts that result from disruption

in the operations of the bank and quantify and

qualify such impacts.

 Conduct a business impact analysis for each of

the business functions

 Prioritize critical business functions based on

the result of the impact analysis

III Develop and Document Business Continuity Plan

1 Develop Recovery Strategy  Determine and guide the selection of alternative

recovery operating strategies to be used to

maintain the critical functions.

- Identify strategies to reduce impact and risk

- IT Disaster Recovery Planning

- Business Recovery or Business Resumption

Page 6 of 12

2 Document the BC Plan  Establish business continuity policy, objectives,

targets, controls, processes and procedures to

include;

- An Incident Response Structure for managing

critical incidents including;

- Emergency Response and Assessment

- Crisis Management Planning

- Decision-making criteria

- Management succession

- Human Resource policies, etc

- An Awareness and Training program

 Develop and document detailed procedures for

resuming key business activities at alternate site,

including:

- Resource requirements definition

- Team member contact information

- Procedure lists

- Detailed procedure documentation

- Off-site materials list, etc

 Develop plans for recovering key technological

resources which address:

- Alternate data center facilities

- Computer hardware replacement

- Software and data recovery

- System connectivity

- Physical and logical security, etc.

 Organise and document a written plan. The Bank

to review and approve the proposed plan.

IV Test, Approve, Training and Implement Business Continuity Plan

1 Test and Evaluate the BC Plan  Develop testing criteria and procedures.

Establish processes for testing plans and

exercising teams such as:

- Desk checks, peer reviews

- Structured walkthroughs

- Call tree tests, operational tests

- Table top and simulation exercises

- Operational exercises

- Drills, mock disasters

 Coordinate, test and evaluate the plan. Establish

on-going processes for:

- Evaluating the effectiveness of the Plan

- Auditing the BCMS processes

- Management reporting and review

 Document all results.

Page 7 of 12

2 Approve and Implement BC Plan  Obtain the bank-s endorsement of the Plan

3 Training  Provide training to team managers and team

members

 Provide training and awareness to general staff

4 Maintain Plan  Establish a framework for the continual

improvement of the on-going BCMS program:

- Revising policies and standards

- Updating BC Plan contents

- Distributing BC Plan updates

- Controlling BC Plan access

- Maintaining accountability

- Oversight by BCMS Steering Committee

- Reviewing annual budgets and objectives

DURATION

The AID Bank requires that this assignment be completed no later than three (3) months from the date of

execution of the contract.

GUIDELINES AND STANDARDS

The Consultant is expected to utilize the most recent ISO Business Continuity standards.

KEY COMPETENCES, TECHNICAL BACKGROUND, EDUCATION AND EXPERIENCE

 A Master-s Degree qualification in Disaster Risk Management or a related field or a professionally

qualified individual or firm with expertise and knowledge in Disaster Risk Management and

Business Continuity for a financial institution.

 At least 10 years of relevant work experience in the risk management/planning with a focus on

ensuring business continuity and practical application in a financial institution.

 Strong technical knowledge in the preparation and implementation of actions for Risk Management

and Business Continuity as well as their financing is highly desirable.

 Proven training development and delivery abilities.

 Good presentation and public speaking skills.

 Fluency in written and spoken English

Page 8 of 12

PAYMENT SCHEDULE

 Payment 1 - Mobilisation fee of 30% of the contractual sum within fifteen working days of

execution of the agreement at which time a synopsis and schedule for the preparation of the Plan

should be submitted.

 Payment 2 - Payment of 30% of the contractual sum within fifteen working days of submission of

1

st draft of the Business Continuity Plan.

 Payment 3 - Payment of 20% of the contractual sum within fifteen working days of undertaking

testing and training.

 Final Payment - Payment of 20% of the contractual sum after two (2) months from the date of

acceptance of the Plan by AID Bank. This period will facilitate any further revision required by the

Board of Directors prior to approval and any additional training required.
TO BE INCLUDED WITH YOUR PROPOSAL

General Information of Firm

1. Provide a brief description of your firm, including but not limited to the following:

 Name of the principal(s) of the firm.

 Name, telephone number and email address of a representative of the firm authorized

to discuss your proposal.

 Number of employees of the firm.

Experience and Resources

1. Describe your firm and its capabilities. In particular, support your capacity to perform the Scope

of Works.

2. Indicate the principals/associates within your firm who will be involved in providing services to

the AID Bank. Provide appropriate background information o f t h e s e i n d i v i d u a l s,

identify his or her specific responsibilities and estimated time r e q u i r e d to u n d e r t a k e n the

engagement/assignment.

3. Provide a t l e a s t t h r e e ( 3 ) references to include t h e name, a d d r e s s, telepho

Documents

 Tender Notice