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The GOVIA THAMESLINK RAILWAY LIMITED has issued a Tender notice for the procurement of a Provision of Cep (Customer Engagement Platform) and Cdp (Customer Data Platform) Software in the United Kingdom. This Tender notice was published on 25 Apr 2026 and is scheduled to close on 22 May 2026, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 140120018, while the tender notice number is GTR1103 and Registering on the platform.
Procurement Summary
Country: United Kingdom
Summary: Provision of Cep (Customer Engagement Platform) and Cdp (Customer Data Platform) Software
Deadline: 22 May 2026
Posting Date: 25 Apr 2026
Other Information
Notice Type: Tender
TOT Ref.No.: 140120018
Document Ref. No.: GTR1103
Competition: ICB
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
CPV Classification
72212445 - Customer Relation Management software development servicesPurchaser's Detail
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Login to see detailsTender Details
The Contracting Authority is seeking to procure a hybrid Customer Engagement Platform (CEP) and Customer Data Platform (CDP) to support customer communications, engagement, and data‐driven insight across digital channels. These platforms will enable GTR to: •Deliver more relevant and personalised customer communications. •Run data-driven, targeted campaigns that increase engagement and spend. •Gain real-time insight into customer behaviour to improve campaign effectiveness. Simplify planning, execution, and optimisation across channels, replacing fragmented tools The procurement will be conducted under the Procurement Act 2023 using the Competitive Flexible Procedure. For more information about this opportunity, please visit the eSourcing portal at: https://goviathameslinkrailway.delta-esourcing.com/tenders/UK-UK-London:-Customer-Relation-Management-software-development-services./7V569ERAK2 To respond to this opportunity, please click here: https://goviathameslinkrailway.delta-esourcing.com/respond/7V569ERAK2
Notice identifier : 2026/S 000-037411
CPV classifications: 72212445 - Customer Relation Management software development services
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