Provision of Actors for Family Liaison Officer Tender - 146738029

Procurement Summary

Country: United Kingdom

Summary: Provision of Actors for Family Liaison Officer Training

Deadline: 26 Aug 2026

Posting Date: 07 Aug 2026

Other Information

Notice Type: Tender

TOT Ref.No.: 146738029

Document Ref. No.:

Competition: ICB

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: Refer Document

CPV Classification

80000000 - Education and training services

Purchaser's Detail

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Tender Details

This notice is to confirm that the Authority is launching a tender for the provision of actors to support the delivery of Family Liaison Officer training in His Majesty's Prison and Probation Service (HMPPS). Family Liaison Officers (FLOs) are responsible for maintaining communication with a prisoner's next of kin, including making initial contact and supporting families whilst handling sensitive discussions. In order to undertake this role, all FLOs complete a four-day training programme delivered by Prison Learning Design and Delivery (PLD&D) within HMPPS, which equips them with the skills to support family members through grief and bereavement following a prisoner's death, and terminal illness diagnoses. This requirement is for an external organisation to provide two professional actors across two days for each training course to portray a prisoner's next of kin, during which FLOs will be assessed on their delivery and engagement skills, bringing a sense of realism to the scenarios in order for the FLOs to prepare for real life situations. The actors would be required to attend in-person on days 3 and 4 of the training course, with all sessions typically taking place at the Prison Service College, Newbold Revel. A minimum of one-month's notice shall be provided to the supplier for each course, although the Authority tend to plan 9-months ahead. On the day of the assessment, actors will receive a scenario brief outlining the role of the next of kin they will portray, with p...

Documents

 Tender Notice