Procurement Summary
Country: Poland
Summary: Providing Technical Support Services in the Field of Handling Service Requests, Handling Conferences and Teleconferences Conducted by Mi, Servicing Ip Phones
Deadline: 13 Sep 2026
Posting Date: 30 Jul 2026
Other Information
Notice Type: Procurement Plan/GPN/PIN
TOT Ref.No.: 146210366
Document Ref. No.: 526768-2026
Competition: ICB
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: PLN 1270731.71
CPV Classification
72000000 - IT services: consulting, software development, Internet and support
72253100 - Helpdesk services
72261000 - Software support services
72611000 - Technical computer support services
Purchaser's Detail
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Tender Details
Providing technical support services in the field of handling service requests, handling conferences and teleconferences conducted by MI, servicing IP phones •Short description of the order. The subject of the order is the provision of support services technical support in the field of handling service requests, handling conferences and teleconferences conducted by MI, servicing IP phones and additional hours of IT support. •Detailed description of the order. The subject of the Order is providing technical support services in the field of handling service requests submitted in the Manage Engine Service Desk Plus Service Desk system. The Contractor's tasks will include handling conferences and teleconferences conducted by ME. The order also includes full service support for IP phones. The Contractor is obliged to provide additional hours of support provided under the 1st and 2nd support lines (by the Service Technician and the System Engineer). • Brief description of the order. Subject The order is to provide technical support services in the field of handling service requests, handling conferences and teleconferences conducted by MI, IP telephone service and additional hours of IT support. • Detailed description of the contract (type and quantity of construction works, supplies or services or definition of needs and requirements). The subject of the Order is the provision of technical support services in the field of...
Document Type: Prior Information Notice Contract Type: services Estimated Value: 1270731.71 - PLN Authority Type: cga Doc Title: Providing technical support services in the field of handling service requests, conferences and teleconferences conducted by MI, servicing of IP phones Dispatch Date: 2026-07-29 Publish Date: 2026-07-30 Submission Date: 2026-09-13
Documents
Tender Notice