Procurement Summary
Country: Poland
Summary: Providing Technical Support (Nbd) for the Dell Poweredge R640 Server.
Deadline: 21 Apr 2026
Posting Date: 14 Apr 2026
Other Information
Notice Type: Tender
TOT Ref.No.: 139472985
Document Ref. No.: ACOZ.25.2.39.2026
Competition: ICB
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
Purchaser's Detail
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Login to see detailsTender Details
ACOZ.25/02/39/2026 REQUEST FOR QUOTATIONSzkoła Główna Handlowa w Warszawie, al. Niepodległości 162, 02-554Warszawa, an entity belonging to the VAT group called Szkoła Główna Handlowa Grupa VAT w Warszawie (abbreviated as SGH GV), NIP VAT Group 1080026260, www.sgh.waw.pl) invites you to submit offers: I. Case NameDelivery of Technical Support (NBD) for Dell Poweredge R640 Server. II. Detailed description of the subject of the orderThe subject of the order is the provision of technical support (NBD) for the Dell Poweredge R640 server for a period of 12 months with continuity of support. As part of the performance of the subject matter of the Agreement, the Ordering Party receives support from the manufacturer or authorized representative, including: As part of the technical service, the Contractor will provide: a) 24-hour reception reports via: www, e-mail, telephone; b) Response time to reporting a failure - the next business day at 08:00 - 16:00; c) Response time to notification 4 hours. from notification, 24/7/365. d) Service provided remotely or locally by an authorized person engineer;e) Installation of spare parts by an engineer;f) Remote assistance at the device installation site in terms of installing software updates and patches;g) Possibility of communication with engineers via e-mail and by phone;h) Uniform technical support - one point of contact from the moment of reporting to solving the problem;i) Access to the device manufacturer's technical support website to the extent enabling downloading new software...
Province: MAZOWIECKIE
Documents
Tender Notice