Procurement Summary
Country: Bahrain
Summary: Providing support and maintenance services for the Microsoft Dynamics D365
Deadline: 12 Apr 2026
Posting Date: 31 Mar 2026
Other Information
Notice Type: Tender
TOT Ref.No.: 138727689
Document Ref. No.: 110/2026/BTB (639/2025/BTB)
Competition: ICB
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
CPV Classification
72000000 - IT services: consulting, software development, Internet and support
Purchaser's Detail
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Login to see detailsTender Details
This tender seeks a qualified vendor to provide comprehensive support and maintenance services for the Shura Council-s cloud based Microsoft Dynamics 365 Finance & Operations (D365 F&O) system. The scope covers unlimited technical support hours for existing modules—including Finance, HR (StaffDynamics), Supply Chain, and Reporting—to ensure operational stability. Key requirements include providing user requests support, defect management Microsoft escalation, workflow configuration and training and the provision of an on-site technical support staff member, 72000000-5 - IT services: consulting, software development, Internet and support
P.A. Ref. No. : 639/2025/BTB
Invitation Method: Public ( Local GCC)
\Commodity Category: 1068 # Information Technology (IT Services, development of software, Procurement of IT devices, Licenses, Cybersecurity)
Contract Duration: 2 Year
Tender Process Type: Single Envelope
Initial Bond Validity Expiry Date: 09-10-2026 13:30
Tender Request Type: RFP
Internal/External type: External
Documents
Tender Notice