Procurement Summary
Country: Poland
Summary: Providing Service Support for Devices for the Needs of the National Educational Network
Deadline: 03 Aug 2026
Posting Date: 26 Jul 2026
Other Information
Notice Type: Tender
TOT Ref.No.: 145962196
Document Ref. No.: ZZOSE.2621.91.2026.390.TKI[OSE2026]
Competition: ICB
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
Purchaser's Detail
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Login to see detailsTender Details
The subject of the order is the provision of service support services within the scope described in the SOPZ (points 3.1. - 3.4.), along with maintaining the required service levels (SLA), including providing manufacturer's support, RMA implementation, updates, providing subscriptions and licenses on currently operating Devices and Software in the OSE infrastructure, including: Providing technical support and license extension/providing new licenses by the Device and Software manufacturer listed in Appendix 1 to SOPZ "List of Devices and Software". Providing confirmation of the purchased manufacturer's support for Devices and Software. ·Ensuring the Contractor's technical support service for the System is provided in accordance with with the requirements described in points 3.1 and 3.2 of the SOPZ. Replacement or repair of Devices as a result of reporting their damage. ·Exercise of the option right to the extent specified in the Agreement. Record number: AU-002651
Documents
Tender Notice