HEALTHSHARE NSW has floated a tender for Provide Transcription Services for All Eligible Customers for the Transcription Workload above Internal Transcription Capacity.. The project location is Australia and the tender is closing on 13 Jul 2018. The tender notice number is HSSP_HC18_2002, while the TOT Ref Number is 24156692. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.

Expired Tender

Procurement Summary

Country : Australia

Summary : Provide Transcription Services for All Eligible Customers for the Transcription Workload above Internal Transcription Capacity.

Deadline : 13 Jul 2018

Other Information

Notice Type : Tender

TOT Ref.No.: 24156692

Document Ref. No. : HSSP_HC18_2002

Competition : ICB

Financier : Self Financed

Purchaser Ownership : -

Tender Value : Refer Document

Purchaser's Detail

Purchaser : HEALTHSHARE NSW
Tel: +61-286442217, Attn: Margaret Edwards Sutcliffe
Australia
Email :margaret.edwardssutcliffe@health.nsw.gov.au

Tender Details

Tenders are invited for Provide Transcription Services for All Eligible Customers for the Transcription Workload above Internal Transcription Capacity..

NSW Health is seeking a panel of external service providers to provide transcription services for all Eligible Customers for the transcription workload above internal transcription capacity.

The successful panel providers will be expected to adhere to the strict NSW Privacy Legislation for the entire contract period and beyond.


In accordance with Section 10 of this RFT NSW Privacy Legislation; " the Service Provider must sign two Privacy Agreements at the commencement of the contract (see document C2002 Appendix 2_Privacy Agreement_External Contractor.pdf) and will abide by all of the provisions of the Agreements. One privacy contract references the Health Records and Information Privacy Act (2002) (see document C2002 Appendix 4_Health Records and Information Privacy Act.pdf) and the second privacy agreement references the Privacy and Personal Information Protection Act (1998) (see document C2002 Appendix 3_Privacy and Personal Information Protection Act .pdf)”.



Some Eligible Customer's in house transcriptionists may transcribe dictated work from the integrated software solution up to the capacity of their workforce at any given time.

The remainder of the dictated work is the “overflow” to be transcribed by the vendor. The "overflow" is the majority of the these Eligible Customer's workload however, it cannot be definitively itemised and will vary depending on workforce variations. It is estimated that the annual total number of dictations per year may be in the vicinity of 670, 000 or 56, 000 transactions per month. This is an estimate only and cannot be relied upon for the purposes of tendering.

Location

NSW Regions: Far North Coast, Mid North Coast, New England, Central Coast, Hunter, Cumberland/Prospect, Nepean, Northern Sydney, Inner West, South East Sydney, South West Sydney, Central West, Orana/Far West, Riverina/Murray, Illawarra, Southern Highlands

RFT Type

Open Tenders - An invitation to tender by public advertisement with no restriction placed on who may tender. Tenderers will normally be required to demonstrate in their tender that they have the necessary skills, resources, experience, financial capacity, and in some cases licences, accreditations, etc., to fulfil the tender requirements.

Documents

 Tender Notice