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Procurement of Omni Channel Marketing Service Tender - 120033491

The AGRARIAN INSURANCE FUND has issued a Tender notice for the procurement of a Procurement of Omni Channel Marketing Service in the Azerbaijan. This Tender notice was published on 30 May 2025 and is scheduled to close on 19 Jun 2025, with an estimated Tender value of AZN 9634.00. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 120033491, while the tender notice number is 112220 and Registering on the platform.

Procurement Summary

Country: Azerbaijan

Summary: Procurement of Omni Channel Marketing Service

Deadline: 19 Jun 2025

Posting Date: 30 May 2025

Other Information

Notice Type: Tender

TOT Ref.No.: 120033491

Document Ref. No.: 112220

Competition: ICB

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: AZN 9634.00

Purchaser's Detail

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Tender Details

"Omni, technical assignment: \ 1 for the construction of Omni-Channel Marketing Platform
1. Our goal is an Omni-Channel Marketing Platform that allows our goal to automate and personalize connection through customers (SMS, email, push notifications, whatsapp, social media, etc.)is the application.
2. Basic functional requirements
2.1 channel support
- SMS shipping (with integrated provider or API)
- Push notifications (integrated with mobile applications)
- Social Messages (Meta Business API Support)
- SocialMedia integration (meta, Instagram, telegram, etc.)
2.2 Customer data management (CDP)
- Customer profiles (integrated with CRM) (Procurement date, click behavior, Location, etc.)
2.3 Time Data Processing
2.3Automation and Workflow's
- Trigger-based messages (for example: if the product is left in the basket, the greeting message after registration,
2.4 analytics and reporting
- Channel performance reports (Open Rate, CTR, Conversion Rate)
- A / B test function
- ROI integration
- Integration with existing CRM and ERP systems
- API and WebHook Support
- Role-based User Rights
- Audit log (Reveals and transactions record)
3. Technical requirements
- Saas or On-PremiseOptions
- Compliance with GDPR or local data protection legislation
- Azerbaijani interface is an advantage
- 99.5% + uptime guarantee
- SLA and technical support terms
4. Price proposal must be in any form
- Preliminary installation price of the platform (Setup)
- Monthly or annual subscription fee(According to the number of users and functions)
- Message shipment prices (for SMS, WhatsApp, etc.)
- Technical support and prices for additional services
addto them ...
Number of bidders required: 3

Opening date and time of envelopes: 19.06.2025 12:00 00

The final submission date and time of offers: 2025-06-19

Documents

Tender Notice

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