AGRARIAN INSURANCE FUND has floated a tender for Procurement of Omni Channel Marketing Service. The project location is Azerbaijan and the tender is closing on 19 Jun 2025. The tender notice number is 112220, while the TOT Ref Number is 120033491. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.

Expired Tender

Procurement Summary

Country : Azerbaijan

Summary : Procurement of Omni Channel Marketing Service

Deadline : 19 Jun 2025

Other Information

Notice Type : Tender

TOT Ref.No.: 120033491

Document Ref. No. : 112220

Financier : Self Financed

Purchaser Ownership : Public

Tender Value : AZN 9634.00

Purchaser's Detail

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Tender Details

"Omni, technical assignment: \ 1 for the construction of Omni-Channel Marketing Platform

1. Our goal is an Omni-Channel Marketing Platform that allows our goal to automate and personalize connection through customers (SMS, email, push notifications, whatsapp, social media, etc.)is the application.

2. Basic functional requirements

2.1 channel support

- SMS shipping (with integrated provider or API)

- Push notifications (integrated with mobile applications)

- Social Messages (Meta Business API Support)

- SocialMedia integration (meta, Instagram, telegram, etc.)

2.2 Customer data management (CDP)

- Customer profiles (integrated with CRM) (Procurement date, click behavior, Location, etc.)

2.3 Time Data Processing

2.3Automation and Workflow's

- Trigger-based messages (for example: if the product is left in the basket, the greeting message after registration,

2.4 analytics and reporting

- Channel performance reports (Open Rate, CTR, Conversion Rate)

- A / B test function

- ROI integration

- Integration with existing CRM and ERP systems

- API and WebHook Support

- Role-based User Rights

- Audit log (Reveals and transactions record)

3. Technical requirements

- Saas or On-PremiseOptions

- Compliance with GDPR or local data protection legislation

- Azerbaijani interface is an advantage

- 99.5% + uptime guarantee

- SLA and technical support terms

4. Price proposal must be in any form

- Preliminary installation price of the platform (Setup)

- Monthly or annual subscription fee(According to the number of users and functions)

- Message shipment prices (for SMS, WhatsApp, etc.)

- Technical support and prices for additional services



addto them ...
Number of bidders required: 3
Opening date and time of envelopes: 19.06.2025 12:00 00
The final submission date and time of offers: 2025-06-19

Documents

 Tender Notice


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