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Procurement of Chatbot and Live Chat Software Tender - 56731945

The NATIONAL WAGES AND PRODUCTIVITY COMMISSION has issued a Tender notice for the procurement of a Procurement of Chatbot and Live Chat Software in the Philippines. This Tender notice was published on 27 Aug 2021 and is scheduled to close on 01 Sep 2021, with an estimated Tender value of PHP 250000.00. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 56731945, while the tender notice number is SVP-2021-08-042 and Registering on the platform.

Procurement Summary

Country: Philippines

Summary: Procurement of Chatbot and Live Chat Software

Deadline: 01 Sep 2021

Posting Date: 27 Aug 2021

Other Information

Notice Type: Tender

TOT Ref.No.: 56731945

Document Ref. No.: SVP-2021-08-042

Competition: ICB

Financier: Self Financed

Purchaser Ownership: -

Tender Value: PHP 250000.00

Purchaser's Detail

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Tender Details

Tender are invited for Procurement of Chatbot and Live Chat Software
Procurement Mode : Negotiated Procurement - Small Value Procurement (Sec. 53.9)
Classification : Goods
Category : Information Technology
Contract Duration : 0 Day/s
Budget for the Contract : PHP 250, 000.00
Area of Delivery : Metro Manila
Description : Total Approved Budget: Php 250, 000.00
One (1) 12 months subscription CHATBOT - Online Subscription (Php 215, 000.00)
(One-time promotional discount)
Subscription Inclusions
- Unlimited active chatbots
- 25, 000 valid chats/mo
- Unlimited number of stories
- Unlimited training history
- All integrations
- Advance reporting
- Data security
- Team collaboration
- Button actions
- Version history
- Personal onboarding
- Premium customer support
- Integration to 3rd party apps and services
- Advanced reporting
- With smart actions
Description
- Develop conversation flow and rules/processes for customer service, inquiries and client notifications;
- English and Filipino (major dialects) conversation
- Provide facility for live chat
- Provide Chatbot Dashboard for ease on navigating/monitoring;
- Analytics on Chatbot activities:
- Activity logs: incoming, outgoing
- Transactions: on-going, closed
- Users demographics
One (1) 10 months subscription LIVECHAT - widget to transfer chat to an agent (Php 3, 500.00)...

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