Prior Information Notice - a New Trade System for Social Services to Nav Sarpsborg. Tender

Procurement Summary

Country: Norway

Summary: Prior Information Notice - a New Trade System for Social Services to Nav Sarpsborg.

Deadline: 24 Aug 2025

Other Information

Notice Type: Tender

TOT Ref.No.: 122387404

Document Ref. No.: 449626-2025

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: Refer Document

Purchaser's Detail

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Tender Details

NAV Sarpsborg needs to procure a new professional system for social services. As a part of the process, Sarpsborg municipality wants one-to-one market dialogue (RFI) before the preparation of the requirement specifications. The market dialogue will be used for the development of any requirement specifications. Nav Sarpsborg is seeking an overall professional system that supports case processing within social services, the qualification programme (KVP), financial advice, management, loan modules, refunds and the introduction programme. The system must handle the entire case handling process - from receipt to archiving - and offer flexible reporting options. It is important that the system supports automation, digital interaction with external actors and has good role and access management. The system must be flexible and adapted to local needs, with support for change wishes and further development. The municipality requires that tenderers have experience with equivalent assignments. Sarpsborg municipality would like the tenderers to describe how their system functions and whether they can be delivered for all or parts of the disciplines. The individual supplier dialogues are planned to be carried out in week 36. The dialogues will last for approx. 2 hours and will take place in Teams, in Norwegian. After the dialogue, the contracting authority would like each individual tenderer to send a written, detailed response/summary of the points that have been reviewed. After t...
Document Type: Prior Information Notice
Reference Number: 25/128
Contract Type: supplies
Authority Type: ra
Doc Title: Prior information notice - A new trade system for social services to NAV Sarpsborg.
Dispatch Date: 2025-07-09
Publish Date: 2025-07-10
Submission Date: 2025-08-24

Documents

 Tender Notice