Pre-Enrolment Crm Solution Tender in United Kingdom - 142768858

Procurement Summary

Country: United Kingdom

Summary: Pre-Enrolment Crm Solution

Deadline: 26 Jun 2026

Posting Date: 06 Jun 2026

Other Information

Notice Type: Tender

TOT Ref.No.: 142768858

Document Ref. No.: HUD-CLS-085

Competition: ICB

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: Refer Document

CPV Classification

48000000 - Software package and information systems
48445000 - Customer Relation Management software package
72000000 - IT services: consulting, software development, Internet and support
72212445 - Customer Relation Management software development services
72224000 - Project management consultancy services
72263000 - Software implementation services

Purchaser's Detail

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Tender Details

This is not a tender exercise. This is a scoping phase and not part of any formal procurement process and there is no commitment to carry out such a process at this stage. Participation or non-participation in this PME exercise shall not prevent any supplier from participating in any future procurement process, nor is it intended that any information provided shall place any supplier at an advantage or disadvantage in any future procurement exercise. The University of Huddersfield is embarking on a major modernisation of its CRM capability to strengthen Marketing, International Recruitment, UK Student Recruitment and Pre-Enrolment operations. The current fragmented ecosystem limits the University-s ability to track and manage leads effectively, understand prospective student behaviour, and deliver personalised, data-driven engagement at scale. These systems no longer meet the needs of the teams they support, resulting in inefficiencies, inconsistent insight and constrained conversion performance. As part of this transformation, the University is seeking insight from technology suppliers on how modern CRM solutions can support its vision for reshaping engagement with prospective students. The University is particularly interested in how a next-generation Education CRM could deliver a single, unified platform that supports the prospective student journey, enhances operational efficiency, and enables more targeted and impactful communication. The initial focus is prospect-to-app...

Documents

 Tender Notice