Procurement Summary
Country: USA
Summary: Pre-advertisement Notice For Social Media And Customer Feedback Dashboard
Deadline: 27 Apr 2026
Posting Date: 28 Mar 2026
Other Information
Notice Type: Tender
TOT Ref.No.: 138591721
Document Ref. No.: PE-66062-NONST-2026-000000342
Competition: ICB
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
Purchaser's Detail
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Tender Details
The City Of Atlanta On Behalf Of The Department Of Aviation Will Shortly Undergo A Multi-step Sealed Bid Process Comprised Of A Prequalification Phase As The Initial Step, Followed By An Invitation For Bid (ifb) Towards The Procurement Of A Centralized Social Media And Customer Feedback Dashboard For The Hartsfield¿jackson Atlanta International Airport (hjaia) Customer Experience (cx) Division. The City¿s Expectation Is That The Solution Will Aggregate, Analyze, And Visualize Customer Sentiment And Engagement Data From Multiple Social And Non-social Media Platforms To Enhance Insights, Identify Service Trends, And Drive Operational Improvements. Interested Vendors Will Be Prequalified Based On Relevant Experience, Technical Capability, Compliance With Security Standards, And Solution Readiness. A Pre-solicitation Conference Will Be Noticed And Then Held To Provide More Details And Address Questions. Hope To See You There.
NIGP Discription: Smart Technology Consulting Services, Customer Service Evaluation Services, Systems And Executive Software, Microcomputer, Software Maintenance And Support Services, Software Updating And Upgrading Services, Programming Services, Computer, Including Mobile Device Applications, Ecommerce Software Development Services, Integrated Software, Microcomputer, Engineering Software, Microcomputer, Professional Services (not Otherwise Classified), Records Management Services, Including Document Management Services And Technology Integration, Analytical Predictive Studies And Surveys Consulting, It Consulting, (not Otherwise Classified), Support Services, Computer, Includes Computer Warranties, Data Preparation And Processing Services, Including Bates Coding, Access Services, Data, Applications Software, Main Frame Server Systems, Software, Monitoring, Microcomputer, Scientific, Statistical, Engineering, Mathematical, And Mapping Software, Including Photogrammetry,, Data Processing Software, Microcomputer, Database Software, Microcomputer, Application Software, (not Otherwise Classified), Microcomputer
Start Date (ET) : Mar 27, 2026 @ 04:16 PM
Documents
Tender Notice