Portsmouth Advice Service Tender in United Kingdom - 142207748

Procurement Summary

Country: United Kingdom

Summary: Portsmouth Advice Service

Deadline: 03 Jul 2026

Posting Date: 28 May 2026

Other Information

Notice Type: Tender

TOT Ref.No.: 142207748

Document Ref. No.:

Competition: ICB

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: Refer Document

CPV Classification

85312300 - Guidance and counselling services
85312310 - Guidance services
85312400 - Welfare services not delivered through residential institutions

Purchaser's Detail

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Tender Details

Portsmouth City Council ('the council') is inviting tenders from suitably qualified suppliers to provide an open access social welfare advice service for adults in Portsmouth. The service will provide specialist and generalist advice to residents and improve outcomes for anyone living or working within the boundaries of the city and also be accessible by Portsmouth City Council (Portsmouth Homes) tenants accommodated outside of the city. Service background The purpose of the Service is to: "Provide the right advice and appropriate support to help me solve my problem". The Service will provide expert advice on housing, welfare benefits, debt, income maximisation, employment rights, general family issues, and consumer issues, and general advice on other queries, such as access to services and support. The service will hold registration with the Financial Conduct Authority for specialist debt counselling, and employ or have volunteers that are approved intermediaries for Debt Relief Orders. All advice provided must be completely free of charge, confidential and impartial. The Service will be accessible in-person from a central location(s) within Portsmouth, as well as by telephone, email, and other channels that meet customers' needs. Home visits will also be offered where deemed necessary and appropriate. The key outcomes for the service are centred around; financial wellbeing, housing stability, access to rights and entitlements, family and social stability, health and well...

Documents

 Tender Notice