Personalization of the Services of the City Tender - 139690902

Procurement Summary

Country: Slovakia

Summary: Personalization of the Services of the City of Trenčín and Support of the Omnichannel Communication Model

Deadline: 20 May 2026

Posting Date: 17 Apr 2026

Other Information

Notice Type: Tender

TOT Ref.No.: 139690902

Document Ref. No.: 263327-2026

Competition: ICB

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: EUR 578966.67

CPV Classification

72000000 - IT services: consulting, software development, Internet and support

Purchaser's Detail

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Tender Details

Personalization of the services of the city of Trenčín and support of the omnichannel communication model The subject of the order is implemented as part of the project Personalization of services and support of the omnichannel communication model of the city of Trenčín, submitted as part of the call for Personalization of services public administration and support of the omnichannel communication model, call code PSK-MIRRI-620-2024-DVI-EFRR. By implementing this contract, the public contracting authority wants to comprehensively solve the communication between the citizen/entrepreneur and the city, to ensure the fulfillment of the principle of 1x and enough, connect registers and available databases and thereby reduce citizen/entrepreneur inputs, optimize the number of electronic forms, approach proactively, which means offering your clients the services that are relevant at that time. The whole process will supported by understandable and updated instructions and modern means of communication. The subject of the contract is part of the complex solution of electronic services of the city of Trenčín, it is connected with the need to ensure integrations on the part of central registers, or other IS (databases) already operated by the city, does not create an isolated solution but, on the contrary, makes available and consolidates data from various sources to the maximum extent possible, facilitates citizen/entrepreneur communication with the city and will coordinate activities during its implementation and provide cooperation in terms of the project schedule and detailed functional specification so that all time milestones for the successful implementation of the project are met. At the same time, the public contracting authority wants to ensure...
Document Type: Contract Notice Reference Number: TN_IT_2026 Contract Type: services Estimated Value: 578966.67 - EUR Authority Type: la Doc Title: Personalization of the services of the city of Trenčín and support of the omnichannel communication model Dispatch Date: 2026-04-16 Publish Date: 2026-04-17 Submission Date: 2026-05-20

Documents

 Tender Notice