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The PENSION INSURANCE COMPANY has issued a Tender notice for the procurement of a Pension Insurance Company - Setting up an External Call Center (Framework Agreement) in the Austria. This Tender notice was published on 15 May 2026 and is scheduled to close on 16 Jun 2026, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 141323655, while the tender notice number is and Registering on the platform.
Procurement Summary
Country: Austria
Summary: Pension Insurance Company - Setting up an External Call Center (Framework Agreement)
Deadline: 16 Jun 2026
Posting Date: 15 May 2026
Other Information
Notice Type: Tender
TOT Ref.No.: 141323655
Document Ref. No.:
Competition: ICB
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
CPV Classification
79512000 - Call centrePurchaser's Detail
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Email: Login to see tender_detailsLogin to see details Tender Details Pension insurance company - setting up an external call center (framework agreement) Information about the announcement: The Pension Insurance Institution (PVA) intends to enter into a framework agreement with a company to cover external needs Call center services for a term of 4 years and 1 year of optional extension starting in 2027. Master number: 9110011163128 Business figure: 2026/14 CPV main part: 79512000 (call center) Documents
Order is divided into lots:No Type of contract: service contract Name of the type of procedure: open procedure Day of dispatch: May 12, 2026 Date of initial availability: May 14, 2026 Last changed on: May 14, 2026, 4:15 p.m. UTC+02:00
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Procurement Documents for Austria
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