Optimizing Document Printing Costs by Implementing Tender - 143325977

Procurement Summary

Country: Bulgaria

Summary: Optimizing Document Printing Costs by Implementing Printing-As-A-Service

Deadline: 15 Jul 2026

Posting Date: 15 Jun 2026

Other Information

Notice Type: Tender

TOT Ref.No.: 143325977

Document Ref. No.: 408950-2026

Competition: ICB

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: EUR 297571.67

CPV Classification

79000000 - Business services: law, marketing, consulting, recruitment, printing and security

Purchaser's Detail

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Tender Details

Optimizing document printing costs by implementing Printing-as-a-Service 1. Scope of service: The contractor must provide a complete service, including: ●Delivery of printing devices. Ownership of the devices remains with the Contractor for the duration of the contract. ●The contractor must provide flexibility to increase or decrease the number of devices during the term of the contract. ●Full installation, connection to the network of the Metropolitan Municipality and configuration of all devices. ●Software solution for centralized management, control and monitoring of printing with a wide range of functionalities and Active Directory/LDAP integration. ●Constant monitoring of device status in order to proactively identify and eliminate potential problems, including automated notification when supplies are low. ●Periodic supply of toners, inks and other necessary consumables before running out and interrupting printing. ●Comprehensive maintenance, including preventive and reactive, to ensure the the trouble-free operation of the systems, as well as the replacement of one machine with another in case of frequent and recurring problems. 2. Service Support and Response (SLA) ●Support business hours: Monday - Friday, 09:00 - 17:30. ●Failure response time: Up to 4 astron. hours from the submission of the request (within support business hours). ●Time to fix the fault: Up to 16 working hours from the submission of the request (within the maintenance working time). ●One...
Document Type: Contract Notice Reference Number: 563897 Contract Type: services Estimated Value: 297571.67 - EUR Authority Type: la Doc Title: Optimizing document printing costs by implementing Printing-as-a-Service Dispatch Date: 2026-06-12 Publish Date: 2026-06-15 Submission Date: 2026-07-15

Documents

 Tender Notice