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The TRANSPORT FOR LONDON has issued a Tender notice for the procurement of a Operational Communications Platform (Ocp) in the United Kingdom. This Tender notice was published on 10 Mar 2026 and is scheduled to close on 23 Mar 2026, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 137452645, while the tender notice number is WS2992037955 and Registering on the platform.
Procurement Summary
Country: United Kingdom
Summary: Operational Communications Platform (Ocp)
Deadline: 23 Mar 2026
Posting Date: 10 Mar 2026
Other Information
Notice Type: Tender
TOT Ref.No.: 137452645
Document Ref. No.: WS2992037955
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
Purchaser's Detail
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Login to see detailsTender Details
Transport for London is conducting a preliminary engagement to establish the availability and appetite of the market to improve efficiency and consistency of TfL incident communications. The Operational Communications Platform (OCP) will provide a single portal for sending out bulk communications around ongoing incidents to relevant stakeholders across multiple channels (such as email, SMS and potentially Teams messages). Primary users will be the Surface Control Centre (SCC) and Rail Control Centre (RCC). The platform will provide auditable logging of (and reporting on) communications, and facilitate message creation and distribution (including the use of pre-defined templates, distributions lists, etc.). It is envisioned that the solution will reuse existing enterprise capabilities (including TfL's Azure tenancy for sending emails and teams messages) and potentially integrate with other third-party services for SMS delivery via API (for example, gov.notify). This initiative is essential to simplify and standardise communication across TfL's operational control centres, replacing fragmented and outdated methods with a unified, modern platform. By moving away from a heavy reliance on SMS-based messaging and adopting app-based delivery, the organisation can significantly reduce ongoing communication costs while improving message traceability and user experience. The proposed solution will also enhance operational resilience by supporting full failover capability and off-netw...
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