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The MVM NEXT ENERGIAKERKESDELMI ZRT. has issued a Tender notice for the procurement of a Operation of Personal Customer Service Branch Offices in the Hungary. This Tender notice was published on 24 Apr 2023 and is scheduled to close on 31 May 2023, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 82073061, while the tender notice number is 242310-2023 and Registering on the platform.
Procurement Summary
Country: Hungary
Summary: Operation of Personal Customer Service Branch Offices
Deadline: 31 May 2023
Posting Date: 24 Apr 2023
Other Information
Notice Type: Tender
TOT Ref.No.: 82073061
Document Ref. No.: 242310-2023
Competition: ICB
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
CPV Classification
79342300 - Customer servicesPurchaser's Detail
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Login to see detailsTender Details
On behalf of MVM Next Energiakereskedelmi Zrt., the provision of the "Operation of personal customer service branch offices" service.
MVM Next Energiakereskedelmi Zrt. commissions the winning Bidder to provide personal customer service activities that are part of the universal service of natural gas and electricity, eby operating branch offices within the branch offices, performing certain tasks related to the prepaid meter (EFM) in the branch offices, and conducting the User Satisfaction Survey (FEF).in addition to its customer service offices, nationwide customer service with the help of the office infrastructure created by the winning Bidder and the human and other technical and IT resources provided by the winning Bidder.
Doc Title: Customer services
Contract Type: Services
Document Type : Contract notice
Reference Number : EKR000569772023
Contract Type : Services
79342300 - Customer services
Authority Type : Utilities entity
Type of Procedure : Open procedure
Regulation : European Union, with participation by GPA countries
Bid Type : Submission for all lots
Doc Title: Customer services
Dispatch Date : 2023-04-19
Publish Date : 2023-04-24
Submission Date : 2023-05-31
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