MVM NExT ENERGIAKERKESDELMI ZRT. has floated a tender for Operation of Personal Customer Service Branch Offices. The project location is Hungary and the tender is closing on 31 May 2023. The tender notice number is 242310-2023, while the TOT Ref Number is 82073061. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.

Expired Tender

Procurement Summary

Country : Hungary

Summary : Operation of Personal Customer Service Branch Offices

Deadline : 31 May 2023

Other Information

Notice Type : Tender

TOT Ref.No.: 82073061

Document Ref. No. : 242310-2023

Financier : Self Financed

Purchaser Ownership : Public

Tender Value : Refer Document

Purchaser's Detail

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Tender Details

On behalf of MVM Next Energiakereskedelmi Zrt., the provision of the "Operation of personal customer service branch offices" service.

MVM Next Energiakereskedelmi Zrt. commissions the winning Bidder to provide personal customer service activities that are part of the universal service of natural gas and electricity, eby operating branch offices within the branch offices, performing certain tasks related to the prepaid meter (EFM) in the branch offices, and conducting the User Satisfaction Survey (FEF).in addition to its customer service offices, nationwide customer service with the help of the office infrastructure created by the winning Bidder and the human and other technical and IT resources provided by the winning Bidder.

Doc Title: Customer services

Contract Type: Services
Document Type : Contract notice
Reference Number : EKR000569772023
Contract Type : Services
79342300 - Customer services
Authority Type : Utilities entity
Type of Procedure : Open procedure
Regulation : European Union, with participation by GPA countries
Bid Type : Submission for all lots
Doc Title: Customer services
Dispatch Date : 2023-04-19
Publish Date : 2023-04-24
Submission Date : 2023-05-31

Documents

 Tender Notice


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