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Operating and Developing the Beneficiary Care Tender - 146447034

The MINISTRY OF COMMUNICATIONS AND INFORMATION TECHNOLOGY - GENERAL OFFICE has issued a Tender notice for the procurement of a Operating and Developing the Beneficiary Care Center in the Saudi Arabia. This Tender notice was published on 03 Aug 2026 and is scheduled to close on 18 Aug 2026, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 146447034, while the tender notice number is 0 and Registering on the platform.

Procurement Summary

Country: Saudi Arabia

Summary: Operating and Developing the Beneficiary Care Center

Deadline: 18 Aug 2026

Posting Date: 03 Aug 2026

Other Information

Notice Type: Tender

TOT Ref.No.: 146447034

Document Ref. No.: 0

Competition: ICB

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: Refer Document

Purchaser's Detail

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Tender Details

Operating and developing the Beneficiary Care Center
ID: 1092598 Purpose of the competition: The National Program for the Development of the Information Technology Sector wishes in this competition to assign the operation and development of the service management center to one of the leading specialized companies in the Kingdom that has experience in equipping and operating relationship management. Customers to operate and manage the experiences of beneficiaries of the program’s products and interact with the different segments of customers and beneficiaries of the program’s products through customer relationship management and communication centers designated for the purposes of support, assistance, guidance, direction, and customer service in a professional manner in accordance with a management methodology. Services in full, within the main performance quality indicators that are sought to be achieved in accordance with the best practices followed, which are developed and updated continuously based on data and reports of actual operation and customer experiences, through operating, providing and managing the qualified workforce to operate the center and provide Supportive and supporting systems, which contribute to activating and enhancing communication with all beneficiaries of the program’s products Competition type: General competition Place of implementation: Inside the Kingdom, Riyadh region

Documents

Tender Notice

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