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The NPTC GROUP OF COLLEGES has issued a Tender notice for the procurement of a Nptc - Telephone Systems in the United Kingdom. This Tender notice was published on 19 Feb 2026 and is scheduled to close on 06 Mar 2026, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 136166363, while the tender notice number is CA17239 and Registering on the platform.
Procurement Summary
Country: United Kingdom
Summary: Nptc - Telephone Systems
Deadline: 06 Mar 2026
Posting Date: 19 Feb 2026
Other Information
Notice Type: Tender
TOT Ref.No.: 136166363
Document Ref. No.: CA17239
Competition: ICB
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
CPV Classification
51300000 - Installation services of communications equipmentPurchaser's Detail
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Login to see detailsTender Details
At Neath Port Talbot College (T/A NPTC Group of Colleges) communication is key to how we-engage with our students, staff and businesses. Whilst the telephone system has vastly reduced in recent years, with other forms of communication being more prevalent, a telephone still has its place in many areas including during enrolment and daily College operations Currently the College has one Microsoft Team telephony system with one Contact Centre system that integrates with a Customer Relations Management solution. Please respond by the 06 March 2026 The College is seeking ways in which to leverage the full potential of Microsoft Teams telephony system whilst ensuring that calls are directed to the appropriate team to deliver the best experience for our students, staff and businesses. AI and advanced analytics are exploratory at this stage and will be assessed for future potential rather than assumed as in-scope deliverables. The NPTC are seeking to publish a competitive tender for a Telephone System Contract. NPTC would like to conduct a questionnaire survey.
CPV classifications: 51300000 - Installation services of communications equipment50334400 - Communications system maintenance services72212511 - Desktop communications software development services
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