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Notice of Intent to Consolidate Platform One Help Tender - 139229959

The DEPT OF DEFENSE | DEPT OF THE AIR FORCE has issued a Tender notice for the procurement of a Notice of Intent to Consolidate Platform One Help Desk Support Services in the USA. This Tender notice was published on 09 Apr 2026 and is scheduled to close on 08 May 2026, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 139229959, while the tender notice number is P1HelpdeskServicesConsolidation and Registering on the platform.

Procurement Summary

Country: USA

Summary: Notice of Intent to Consolidate Platform One Help Desk Support Services

Deadline: 08 May 2026

Posting Date: 09 Apr 2026

Other Information

Notice Type: Tender

TOT Ref.No.: 139229959

Document Ref. No.: P1HelpdeskServicesConsolidation

Competition: ICB

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: Refer Document

Purchaser's Detail

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Tender Details

Notice of Intent to Consolidate Platform One Help Desk Support Services
Introduction: This is a notice of intent to consolidate/bundle requirements iaw FAR Overhaul 7.107-3 Notifications. The AFLCMC/HNCK Platform One (P1) contracting office plans to solicit an offer for a non-personnel services contract to provide Helpdesk Support Services for Platform One. The contractor shall provide all personnel, equipment, supplies, transportation, tools, materials, supervision, and other items necessary to perform helpdesk support. The acquisition team will seek a solution for
Scope: Platform One Contracting Office is seeking helpdesk support services. These helpdesk support services extend a comprehensive suite of services geared towards enhancing user support within Platform One. This includes providing dedicated Help-Desk support aimed at effectively addressing and resolving user inquiries and issues. A key functionality of Platform One Help Desk is the efficient organization, prioritization, and delegation of help desk tickets using Platform One-approved collaboration tools (i.e., JIRA) ensuring user issues are systematically managed with clarity and urgency. Further enhancing user experience, Platform One Help Desk delivers automated email updates, keeping users informed about the status of their issues. The system meticulously tracks the progression of issues from initiation to resolution, thereby ensuring a transparent and accountable support process. Additionally, Platform One Help Desk coordinates seamlessly with Platform One internal teams and commercial vendors, facilitating the timely completion of corrective actions by the contractor in accordance with this procurement requirement.
The contracting office has conducted market research that demonstrates the consolidation of two (2) existing Basic Ordering Agreement (BOA) orders to be necessary, justified and in the best interest of the government. The two (2) BOA orders that will be consolidated are:
FA8...
Notice ID: p1helpdeskservicesconsolidation

Department/Ind. Agency: dept of defense

Sub-tier: dept of the air force

Product Service Code: da01 - it and telecom - business application/application development support services (labor)

NAICS Code: 541511 - Custom Computer Programming Services

Inactive Dates: may 09, 2026

Inactive Policy: manual

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