Procurement Summary
Country: United Kingdom
Summary: Nhs Urgent & Emergency Care (Uec) Managed Telephony Services
Deadline: 31 Jul 2026
Posting Date: 15 Jul 2026
Other Information
Notice Type: Tender
TOT Ref.No.: 145189216
Document Ref. No.: C416100
Competition: ICB
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
CPV Classification
64200000 - Telecommunications services
32571000 - Communications infrastructure
50334110 - Telephone network maintenance services
32412000 - Communications network
64210000 - Telephone and data transmission services
64215000 - IP telephone services
32412100 - Telecommunications network
32424000 - Network infrastructure
Purchaser's Detail
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Tender Details
NHS England is undertaking further preliminary market engagement to inform the potential development of a future procurement for NHS 111, 119 and 999 National Managed Telephony Infrastructure Services pending a procurement for the required and related services, anticipated to be conducted during 2027/28. For the purposes of the engagement, the services are separated into the following Lots. Lot A - Hosting and Routing (Inbound Services) Lot B - Contact Centre as a Service (CCaaS) - Cloud Services This stage of the preliminary market engagement invites interested parties to submit their response to a Request For information (RFI). Participation in this preliminary market engagement is voluntary and non-binding, not a commitment to procure, not part of any formal evaluation and not a condition of participation in any future procurement. No supplier will be advantaged or disadvantaged by choosing to participate or not participate. Any future procurement (if progressed) will be conducted in line with applicable public procurement legislation. The estimated contract dates are not defined at this stage; therefore the dates indicated in the Notice are for illustrative purposes only.
Notice identifier : 2026/S 000-066445
CPV classifications: 64200000 - Telecommunications services32571000 - Communications infrastructure50334110 - Telephone network maintenance services32412000 - Communications network64210000 - Telephone and data transmission services64215000 - IP telephone se...
Documents
Tender Notice