NHS NEL CCG/NHS NL CCG - Primary Care IT Support Service Tender, United Kingdom - 33973695

Procurement Summary

Country : United Kingdom

Summary : NHS NEL CCG/NHS NL CCG - Primary Care IT Support Service

Deadline : 09 Aug 2019

Other Information

Notice Type : Tender

TOT Ref.No.: 33973695

Document Ref. No. :

Financier : Self Financed

Purchaser Ownership : -

Tender Value : Refer Document

Purchaser's Detail

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Tender Details

NHS NEL CCG/NHS NL CCG - Primary Care IT Support Service

Description : NHS Hull Clinical Commissioning Group on behalf of NHS North East Lincolnshire Clinical Commissioning Group and NHS North Lincolnshire ("the Commissioners") are seeking an IT Delivery Partner who will provide a proactive, responsive and customer focussed GP IT support service to member GP practices.





The IT Delivery Partner is expected to provide and deliver a quality focussed and resilient service model which operates in a sustainable, innovative and flexible way, ensuring service user satisfaction throughout. The service forms a fundamental and integral element of providing responsive front line clinical services. The service provided needs to be reliable, responsive, of high quality and deliver efficient IT systems in supporting the provision of patient care.





The key principles of service delivery are to:


• Ensure that any transfer and transition of services is effectively managed to ensure a continuation of the existing level of service provision and to prevent de-stabilising the delivery of clinical services;


• Ensuring that Services are supported on a 24/7 basis as appropriate to requirement


• Ensuring that all systems, and associated infrastructure are securely operated and maintained


• Ensure a proactive support service is available, supporting a clinically essential service, with robust incident management processes;


• Propose innovative and cost effective strategies to address service improvement a...

Closing Date : 09 August 2019

Value of contract : £1 - £3.5m

Documents

 Tender Notice