Procurement Summary
Country: Canada
Summary: NG911 Computer-Aided Dispatch (CAD) Software for St. Albert Fire Services
Deadline: 10 Feb 2026
Posting Date: 13 Jan 2026
Other Information
Notice Type: Tender
TOT Ref.No.: 133612135
Document Ref. No.: RFP-2026-0012 BAFO
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
Purchaser's Detail
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Login to see detailsTender Details
This Request for Proposals (the “RFP”) is an invitation by the City of St. Albert (the “City”) to prospective proponents to submit proposals for NG911 Computer-Aided Dispatch (CAD) Software for St. Albert Fire Services (SAFS) as further described in Section A of the RFP Particulars (Appendix B, the “Deliverables”).
The successful proponent will be responsible for providing the NG911 Computer-Aided Dispatch solution, its implementation, maintenance and support and relevant professional services. The system will support emergency and non-emergency calls for the City-s Public Safety Answering Point (PSAP) in St. Albert Fire Department.
Objective
The objective of this project is to acquire a CAD system that will meet business requirements and NG9-1-1 standards. The solution should meet all current provincial and federal best practices and applicable NFPA, NENA and APCO standards.
Some of the key deliverables include but are not limited to:
Replace the current FDM Computer Aided Dispatch systemProvide CAD-to-CAD integration with Alberta Health Services (AHS)Integration with AHS MDT (Mobile Data Terminal)Legacy system and other source data migrationWeb integration servicesApplication Integration servicesSystem Integration servicesEnd users, support staff and administrators trainingVendor project management servicesSoftware maintenance and warranty services
If the proponent provides both On-prem and cloud, submit a separate proposal for each.
Show Categories : Information Technology, Services, GIS, Computer Hardware, Computer Software, Servers/Racks/Data Centre/Storage, GPS Products, Emergency Services
More Details
Bid Classification: Services
Closing date02-10-2026
Documents
Tender Notice