The CITY OF ST. ALBERT has issued a Tender notice for the procurement of a NG911 Computer-Aided Dispatch (CAD) Software for St. Albert Fire Services in the Canada. This Tender notice was published on 13 Jan 2026 and is scheduled to close on 10 Feb 2026, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 133612135, while the tender notice number is RFP-2026-0012 BAFO and Registering on the platform.

Expired Tender

Procurement Summary

Country: Canada

Summary: NG911 Computer-Aided Dispatch (CAD) Software for St. Albert Fire Services

Deadline: 10 Feb 2026

Posting Date: 13 Jan 2026

Other Information

Notice Type: Tender

TOT Ref.No.: 133612135

Document Ref. No.: RFP-2026-0012 BAFO

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: Refer Document

Purchaser's Detail

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Tender Details

This Request for Proposals (the “RFP”) is an invitation by the City of St. Albert (the “City”) to prospective proponents to submit proposals for NG911 Computer-Aided Dispatch (CAD) Software for St. Albert Fire Services (SAFS) as further described in Section A of the RFP Particulars (Appendix B, the “Deliverables”).

The successful proponent will be responsible for providing the NG911 Computer-Aided Dispatch solution, its implementation, maintenance and support and relevant professional services. The system will support emergency and non-emergency calls for the City-s Public Safety Answering Point (PSAP) in St. Albert Fire Department.



Objective

The objective of this project is to acquire a CAD system that will meet business requirements and NG9-1-1 standards. The solution should meet all current provincial and federal best practices and applicable NFPA, NENA and APCO standards.

Some of the key deliverables include but are not limited to:

Replace the current FDM Computer Aided Dispatch systemProvide CAD-to-CAD integration with Alberta Health Services (AHS)Integration with AHS MDT (Mobile Data Terminal)Legacy system and other source data migrationWeb integration servicesApplication Integration servicesSystem Integration servicesEnd users, support staff and administrators trainingVendor project management servicesSoftware maintenance and warranty services

If the proponent provides both On-prem and cloud, submit a separate proposal for each.
Show Categories : Information Technology, Services, GIS, Computer Hardware, Computer Software, Servers/Racks/Data Centre/Storage, GPS Products, Emergency Services
More Details
Bid Classification: Services
Closing date02-10-2026

Documents

 Tender Notice


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