Procurement Summary
Country: Norway
Summary: New System Solution for Collection
Deadline: 29 Oct 2026
Posting Date: 29 Oct 2026
Other Information
Notice Type: Tender
TOT Ref.No.: 151641447
Document Ref. No.: 2026-116844
Competition: ICB
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: NOK 1000000
Purchaser's Detail
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Tender Details
New system solution for collection
The municipality has approximately 36, 000 inhabitants and needs to acquire a new, cloud-based system solution for the follow-up of customer receivables that will support the entire debt collection process, from claims arising to payment, is followed up and recorded. The purpose of the procurement is to replace the existing solution with a future-oriented, user-friendly and secure standard solution that can be adapted to the municipality's work processes. The receivables area is business-critical and requires efficient case management, good interaction between the finance function and case handlers, as well as reliable information flow between systems. Ringsaker municipality is a special bailiff for the collection of municipal fees and property tax, with the authority to implement levies and carry out foreclosure transactions with mortgages on bank accounts, vehicles and property. The municipality also collects claims under private law, including claims relating to kindergartens, after-school education, libraries, health and coping, building case management, association fees, rent, cultural school, adult education and salary claims. The municipality needs better process support, more automated follow-up and stronger support for reporting, traceability and control. During 2025, around 10, 000 new cases were registered. The collection department consists of two man-years divided between several resources. The procurement is also carried out to meet increased needs tie...
Documents
Tender Notice