National Insurance & Paye Service Support Tender - 147727348

Procurement Summary

Country: United Kingdom

Summary: National Insurance & Paye Service Support and Change

Deadline: 03 Sep 2026

Posting Date: 22 Aug 2026

Other Information

Notice Type: Tender

TOT Ref.No.: 147727348

Document Ref. No.: SR2851521689

Competition: ICB

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: Refer Document

CPV Classification

72000000 - IT services: consulting, software development, Internet and support

Purchaser's Detail

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Tender Details

HM Revenue & Customs (HMRC) is delivering a market engagement session for the National Insurance and PAYE System (NPS) procurement. This involves the delivery of Business Application Support and Maintenance services for NPS and other services. The scope of this requirement includes: Business Application Support & Maintenance ("Run"), and A Change Management capability to support change aligned to strategic milestones, key business events, and legislative or business-driven updates. NPS currently operates on a legacy technology estate with limited modularity and scalability. HMRC's future ambition is to transition towards a more agile, service oriented architecture that supports strategic goals for Income Tax and National Insurance Contributions (NICs) administration, including increased real time processing capability. This investment lays the groundwork for future innovation by ensuring HMRC has access to adaptable and resilient support services that can respond effectively to evolving policy, customer needs, and technology opportunities.
Notice identifier : 2026/S 000-080085
CPV classifications: 72000000 - IT services: consulting, software development, Internet and support

Documents

 Tender Notice